Contract Fixed term contract, until 30 September 2027
Based in an inner city multi-racial area of Leeds, Chapeltown Citizens Advice is an independent charity. We are a leading provider of legal advice and information that provides a comprehensive advice service from its main office and outreaches.
We are a busy, client focused and dynamic service with a track record of delivering high quality advice. Our services are delivered between 9am and 5pm
Responsible to: Advice Service Manager
Salary scale: £23,953 plus 5% pension contribution
Location: Chapeltown, Leeds
Purpose of post: You will be the first point of contact for clients who contact us. This is a busy service, prioritising callers from across Leeds or via our face to face drop in service. You will have self-motivated, enthusiastic, and a team player who can help drive forward the service. You will have effective communication skills and an ability to work proactively to our targets, both individually and within a team, along with being able to demonstrate effective computer literacy
Type of contract: Fixed Term to 30/09/27 with potential to extend
Closing date for applications: 4pm 16/9/26
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INITIAL ASSESSOR in Leeds employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
