At a Glance
- Tasks: Support clients with housing issues and provide essential advice.
- Company: Join Leeds Citizens Advice & Law Centre, making a real difference in the community.
- Benefits: Flexible working, ongoing training, and a supportive environment.
- Other info: Opportunities for career growth and hybrid working options.
- Why this job: Be part of a team that champions social justice and empowers vulnerable individuals.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 31536 - 33698 £ per year.
Join the Team Making a Difference in Leeds! Do you believe in social justice, equality, and making a real difference in people’s lives? Leeds Citizens Advice & Law Centre helps over 30,000 people a year with welfare benefits, debt, housing, energy issues, and more. We’re looking for enthusiastic and motivated individuals to join our dedicated team of advice professionals.
We are looking to expand our casework team with specialists in housing. As a Housing Caseworker, you will work closely with the Housing Solicitor and Money Advice Team in particular, advising clients on a range of housing issues, including homelessness, possession and eviction, disrepair, and renters’ rights. An understanding of eligibility and scope for legal aid would be an advantage. This role is also open to applicants interested in a trainee position. This would suit an experienced generalist adviser or caseworker looking to specialise in housing. All applicants should be organised, with the ability to work independently. Strong verbal and written communication skills are essential as is the ability to listen, engage and empathise with vulnerable clients.
What We Offer:
- Flexible working patterns with the option of hybrid working for most roles
- Supportive, inclusive work environment
- Ongoing training and development to help you grow
- A real chance to make an impact in the lives of people across Leeds
We’re seeking people with strong communication skills, resilience, a commitment to social justice, and the desire to support our communities through high-quality advice and casework. Whether you’re exploring a client’s problem with them, supporting someone through an energy issue, guiding a client through the benefits system, or supervising advisers and volunteers, your work will be vital – and valued.
Closing date: Monday 3rd August at 9am. Interviews will be held from Wednesday 12th August onward.
We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Housing Caseworker / Trainee Housing Caseworker in Leeds employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.
