Advice Team Lead: Welfare & Energy Services in Leeds
Advice Team Lead: Welfare & Energy Services

Advice Team Lead: Welfare & Energy Services in Leeds

Leeds Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch advice on Welfare Benefits and Energy services.
  • Company: Community advice centre in Leeds with a focus on support and development.
  • Benefits: Gain leadership experience while making a difference in people's lives.
  • Why this job: Perfect for those passionate about helping others and developing their career.
  • Qualifications: Experience in people management or as a caseworker in Energy and Welfare Benefits.
  • Other info: Join a supportive environment that values communication and organisation.

The predicted salary is between 36000 - 60000 £ per year.

A community advice center in Leeds is seeking an Advice Team Leader to ensure high-quality delivery of services focused on Welfare Benefits and Energy. The successful candidate will lead and support a dedicated team while also handling client care through various channels. This role suits someone with experience in people management or an Energy and Welfare Benefits caseworker looking to develop leadership skills within a supportive environment. Excellent organisation and communication skills are essential.

Advice Team Lead: Welfare & Energy Services in Leeds employer: Citizens Advice BANES

Join a community-focused advice centre in Leeds, where we prioritise the well-being of our clients and foster a collaborative work culture. As an employer, we offer comprehensive training and development opportunities, ensuring that our team members grow both personally and professionally while making a meaningful impact in the lives of those we serve. With a commitment to work-life balance and a supportive environment, we are dedicated to empowering our staff to excel in their roles and contribute to our mission.
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Contact Detail:

Citizens Advice BANES Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Advice Team Lead: Welfare & Energy Services in Leeds

✨Tip Number 1

Network like a pro! Reach out to your connections in the welfare and energy sectors. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.

✨Tip Number 2

Prepare for interviews by practising common questions related to welfare benefits and energy services. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your leadership skills! When discussing your experience, highlight times when you’ve led a team or improved service delivery. This will demonstrate your capability to manage and inspire others in the Advice Team Leader role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Advice Team Lead: Welfare & Energy Services in Leeds

People Management
Leadership Skills
Client Care
Welfare Benefits Knowledge
Energy Services Knowledge
Organisation Skills
Communication Skills
Team Support
Service Delivery

Some tips for your application 🫡

Show Your Passion for Welfare & Energy Services: When writing your application, let us see your enthusiasm for helping others with welfare benefits and energy services. Share any relevant experiences or stories that highlight your commitment to making a difference in the community.

Highlight Your Leadership Skills: As we're looking for someone to lead a dedicated team, make sure to showcase your people management experience. Talk about how you've supported and motivated teams in the past, and how you can bring that same energy to our community advice centre.

Be Clear and Organised: We value excellent organisation and communication skills, so keep your application clear and structured. Use headings, bullet points, and concise language to make it easy for us to see your qualifications and experiences at a glance.

Apply Through Our Website: To ensure your application gets to us quickly and efficiently, please apply through our website. This way, we can easily track your application and get back to you sooner!

How to prepare for a job interview at Citizens Advice BANES

✨Know Your Stuff

Make sure you brush up on the latest Welfare Benefits and Energy services. Familiarise yourself with common issues clients face and how your potential employer addresses them. This will show that you're not just interested in the role, but also genuinely care about the community.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team or managed projects in the past. Think about challenges you've faced and how you overcame them. This will demonstrate your capability to lead and support a dedicated team effectively.

✨Practice Active Listening

During the interview, make sure to listen carefully to the questions being asked. This will help you respond more thoughtfully and show that you value communication—an essential skill for this role. Don't hesitate to ask for clarification if needed!

✨Ask Insightful Questions

Prepare some thoughtful questions about the organisation's approach to client care and team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values and work style.

Advice Team Lead: Welfare & Energy Services in Leeds
Citizens Advice BANES
Location: Leeds

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