At a Glance
- Tasks: Provide advice on Universal Credit and linked benefits through various channels.
- Company: Join Citizens Advice BANES, a supportive team making a difference.
- Benefits: Enjoy 35 days of annual leave, flexible work options, and an employee assistance programme.
- Other info: Hybrid working model for a balanced work-life experience.
- Why this job: Make a real impact by helping others navigate Universal Credit.
- Qualifications: Open to all; experience is a plus but training is provided.
The predicted salary is between 25000 - 32000 £ per year.
Citizens Advice BANES is seeking a Help to Claim Adviser to join our team in Ilkeston, offering a hybrid working model. The role involves providing advice on Universal Credit and linked benefits through various channels.
We welcome applications from both experienced advisers and those looking to train in this crucial support role. A comprehensive benefits package is offered, including 35 days of annual leave, an employee assistance programme, and flexible work options.
Universal Credit Help-to-Claim Adviser (Hybrid) in Ilkeston employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a generous benefits package including 35 days of annual leave and flexible working options, our team in Ilkeston is dedicated to making a meaningful impact in the community while fostering a collaborative environment for both seasoned advisers and those new to the field.
StudySmarter Expert Advice🤫
We think this is how you could land Universal Credit Help-to-Claim Adviser (Hybrid) in Ilkeston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Universal Credit. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, share your motivation for wanting to support people with Universal Credit. Authenticity goes a long way in making a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Universal Credit Help-to-Claim Adviser (Hybrid) in Ilkeston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Help to Claim Adviser role. Highlight any relevant experience or skills that align with providing advice on Universal Credit and linked benefits. We want to see how you can bring value to our team!
Show Your Passion:Let us know why you're interested in this role! Share your enthusiasm for helping others navigate Universal Credit. A genuine passion for supporting people can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and motivations.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Universal Credit Stuff
Make sure you brush up on your knowledge of Universal Credit and related benefits. Familiarise yourself with the latest updates and changes in the system, as this will show your commitment and understanding of the role.
✨Practice Your Communication Skills
As a Help to Claim Adviser, you'll need to communicate clearly and empathetically. Practise explaining complex information in simple terms. You might even want to role-play with a friend to get comfortable with potential scenarios.
✨Show Your Passion for Helping Others
During the interview, convey your genuine desire to support people in navigating Universal Credit. Share any relevant experiences where you've helped others, whether in a professional or personal context, to demonstrate your suitability for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the hybrid working model. This shows you're not just interested in the job, but also in how you can fit into their culture.
