Citizens Advice BANES is seeking an experienced Money Adviser or existing Technical Supervisor to join our new Consumer Energy Debt Advice (CEDA) project. As Technical Supervisor you will support the quality and consistency of money advice delivered across the service, working with advisers to ensure accurate, effective and empathetic support.
You will carry out casework reviews, interview observations and provide real-time guidance on complex matters, while helping monitor, report and drive
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Senior Money Adviser & Technical Supervisor - Hybrid in Ilkeston employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
