At a Glance
- Tasks: Supervise advice sessions and support volunteers in delivering top-notch advice.
- Company: Join Citizens Advice Bucks, a community-focused organisation making a difference.
- Benefits: Flexible working options, training opportunities, and a supportive team environment.
- Other info: Opportunity for personal growth in a dynamic and inclusive workplace.
- Why this job: Make a real impact by helping others and developing your leadership skills.
- Qualifications: Strong people skills and a passion for helping the community.
The predicted salary is between 30000 - 40000 £ per year.
Location: Aylesbury/Buckingham/Chesham/High Wycombe – Occasional home working available.
As an Advice Session Supervisor (or Trainee Supervisor) at Citizens Advice Bucks, you will play a vital role in supporting our advice service across Buckinghamshire. You’ll supervise advice sessions, guide and develop volunteers and staff, and ensure high standards in the delivery of advice across all channels. This role requires a blend of people management, quality assurance, and service improvement, with a focus on ensuring every client receives effective, accurate, and empathetic support. You will work collaboratively to refine processes, implement best practices, and create a positive, inclusive environment.
Advice Session Supervisor/Trainee Supervisor in High Wycombe employer: Citizens Advice BANES
Citizens Advice Bucks is an exceptional employer that prioritises the well-being and development of its staff and volunteers. With a strong commitment to creating a positive and inclusive work culture, employees benefit from flexible working arrangements, opportunities for professional growth, and the chance to make a meaningful impact in the community. Located in the heart of Buckinghamshire, our team enjoys a supportive environment where collaboration and innovation thrive, ensuring that every member can contribute to delivering high-quality advice services.
