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- Tasks: Supervise advice services and ensure quality delivery for clients.
- Company: Citizens Advice Herefordshire, committed to community support.
- Benefits: Training provided, inclusive workplace, and opportunities for personal growth.
- Why this job: Make a difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supervision or transferable skills welcomed.
- Other info: Join a Disability Confident employer focused on inclusivity.
The predicted salary is between 30000 - 40000 £ per year.
To supervise delivery of the advice services for Citizens Advice Herefordshire, including supervision at our outreach venues and advice sessions in our Hereford office. To ensure the quality of advice given to service users meets required standards. To work with key staff to recruit and train volunteers and develop the channels of advice accessible to our clients.
Ideally, we are looking for individuals with recent experience of supervision of advice work. We are also willing to consider other candidates with transferable skills which meet the person specification. Training will be provided.
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Advice Session/Outreach Quality Supervisor in Hereford employer: Citizens Advice BANES
Contact Detail:
Citizens Advice BANES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Session/Outreach Quality Supervisor in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to advice work and supervision. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your transferable skills! If you don’t have direct experience in advice work, highlight relevant skills from previous roles that demonstrate your ability to supervise and train others effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Advice Session/Outreach Quality Supervisor in Hereford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in supervising advice work. We want to see how your skills align with what we're looking for, so don’t hold back on showcasing your strengths!
Showcase Your Passion: Let us know why you're excited about the role! Share your enthusiasm for helping others and improving advice services. A genuine passion can really make your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you’re familiar with the advice services provided by Citizens Advice Herefordshire. Brush up on the standards of quality advice and think about how your experience aligns with their needs. This will show that you’re genuinely interested and prepared.
✨Showcase Your Supervision Skills
Since the role involves supervising advice work, be ready to discuss your past experiences in supervision. Prepare specific examples where you’ve successfully led a team or improved service delivery. This will help demonstrate your capability for the role.
✨Volunteer Recruitment Insights
Think about how you would approach recruiting and training volunteers. Have some ideas ready on how to engage potential volunteers and ensure they’re well-prepared to deliver quality advice. This shows initiative and understanding of the role’s responsibilities.
✨Embrace Inclusivity
Familiarise yourself with the Disability Confident scheme and be prepared to discuss how you can contribute to creating an inclusive environment. Highlight any relevant experiences you have in supporting diverse groups, as this will resonate well with their values.