Citizens Advice BANES is looking for an experienced Citizens Advice Triage Assessor to join our team in Hemel Hempstead. This role involves supporting clients who visit our office, conducting sensitive interviews, and providing advice on various issues including benefits, housing, and health.
The ideal candidate will possess excellent interpersonal skills and the ability to effectively manage client expectations while ensuring high-quality service delivery. This is a fixed-term contract until March 31, 2029.
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