Service Delivery Manager – Projects in Haywards Heath

Service Delivery Manager – Projects in Haywards Heath

Haywards Heath Full-Time 31686 - 38728 Β£ / year (est.) Home office (partial)
Citizens Advice BANES

At a Glance

  • Tasks: Manage exciting projects focused on financial inclusion and support local communities.
  • Company: Dynamic charity organisation making a real difference in West Sussex.
  • Benefits: Flexible hybrid working, travel opportunities, and personal development.
  • Other info: Join a vibrant team where no two days are the same!
  • Why this job: Make a positive impact while enhancing your leadership and management skills.
  • Qualifications: Experience in project management and strong communication skills.

The predicted salary is between 31686 - 38728 Β£ per year.

Location Based at one of offices in west Sussex: Crawley, Haywards Heath, Shoreham. Some hybrid homeworking can be considered

Interviews will take place on 31 August 2026.

About the role

Our Service Delivery Managers are responsible for a portfolio of advice and casework projects through a range of funded programmes.

This role focuses on local projects delivering financial inclusion support like debt and benefits.

You will give line management and ensure ensuring teams are delivering funding and quality targets.

You will work closely with the funders and manage stakeholder relationships.

There will be the opportunity to develop those relationships and support with bid writing as well as over see social policy work and support wider teams through your leadership skills.

Advisors work from different locations including outreaches, so you will get the chance to travel and see some of the amazing areas across West Sussex from the coast to rural, Towns and Villages too.

Working in local charities can be busy, no one day is the same as the next.

However it is very rewarding and can make a big impact as well as being an excellent opportunity to build on your leadership and management skills

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

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Service Delivery Manager – Projects in Haywards Heath employer: Citizens Advice BANES

Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.

Citizens Advice BANES

Contact Details:

Citizens Advice BANES Recruitment Team

We think you need these skills to ace Service Delivery Manager – Projects in Haywards Heath

Project Management
Stakeholder Management
Line Management
Bid Writing
Financial Inclusion Knowledge
Quality Assurance
Leadership Skills