At a Glance
- Tasks: Support individuals through challenging moments and navigate complex situations with empathy.
- Company: Join Citizens Advice Solent East, a trusted service making real change in the community.
- Benefits: Inclusive workplace, structured training, flexible working options, and meaningful impact every day.
- Why this job: Make a difference in people's lives while growing your skills in a supportive team.
- Qualifications: Compassionate individuals ready to help others and navigate sensitive situations.
The predicted salary is between 30000 - 40000 £ per year.
Interviews will take place on 23 June 2026.
About the role
Be part of a service that changes lives every single day. Every day, our team supports people through some of their most challenging moments — from helping families keep a roof over their heads to guiding individuals out of debt and uncertainty. At Citizens Advice Solent East, you’ll be part of a service committed to creating real, lasting change for individuals, families and communities across our local area. This role is ideal for someone who cares deeply about helping others, thrives in a supportive team, and is confident navigating complex situations with empathy and clarity.
Responsibilities
- Providing high quality support to people who need it most
- Helping clients navigate complex and often sensitive situations
- Working as part of a friendly, experienced and dedicated team
- Contributing to a service that is trusted and valued across our communities
Benefits
- A welcoming, inclusive and supportive workplace
- Structured training and ongoing development opportunities
- The chance to build specialist knowledge and progress your career
- Flexible working options (where applicable)
- A role where your work has a visible, meaningful impact every day
If you are motivated, compassionate and ready to make a real difference, we would love to hear from you. Join us — and help change lives every day.
We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Mental Health Adviser in Havant employer: Citizens Advice BANES
At Citizens Advice Solent East, we pride ourselves on being an exceptional employer dedicated to making a tangible difference in our communities. Our inclusive and supportive work culture fosters personal and professional growth, offering structured training and flexible working options that empower our team members to thrive. Join us in a role where your compassion and expertise will have a direct impact on the lives of those we serve every day.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Adviser in Havant
✨Tip Number 1
Get to know the company! Research Citizens Advice Solent East and understand their mission. This will help you connect your passion for helping others with their values during interviews.
✨Tip Number 2
Practice your empathy skills! Think of examples from your past where you've supported someone through a tough time. Being able to share these stories will show how you can navigate complex situations with care.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in people’s lives.
We think you need these skills to ace Mental Health Adviser in Havant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight your commitment to supporting those in need.
Tailor Your Application:Make sure to customise your application to fit the role of Mental Health Adviser. Use keywords from the job description and demonstrate how your skills and experiences align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us understand your qualifications and motivations without getting lost in too much detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy and ready to engage with our digital platform!
How to prepare for a job interview at Citizens Advice BANES
✨Understand the Role
Before the interview, take some time to really understand what being a Mental Health Adviser involves. Familiarise yourself with the responsibilities listed in the job description and think about how your experiences align with them. This will help you articulate your fit for the role during the interview.
✨Show Your Empathy
Since this role is all about helping others through challenging situations, be prepared to demonstrate your empathy. Think of examples from your past where you've supported someone in need or navigated a sensitive situation. Sharing these stories will show that you have the compassion and understanding needed for the job.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
✨Practice Active Listening
During the interview, make sure to practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It’s crucial in a role like this, where understanding and clarity are key. Plus, it’ll help you build rapport with your interviewers.
