At a Glance
- Tasks: Support individuals through challenging times and help them navigate complex situations.
- Company: Citizens Advice Solent East, dedicated to creating lasting change in communities.
- Benefits: Inclusive workplace, structured training, flexible working options, and career progression.
- Other info: Join a trusted service that values your contribution and supports your growth.
- Why this job: Make a real difference in people's lives every day with a supportive team.
- Qualifications: Compassionate, motivated individuals who thrive in complex situations.
The predicted salary is between 30000 - 40000 £ per year.
Interviews will take place on 23 June 2026.
About the role
Be part of a service that changes lives every single day. Every day, our team supports people through some of their most challenging moments — from helping families keep a roof over their heads to guiding individuals out of debt and uncertainty. At Citizens Advice Solent East, you’ll be part of a service committed to creating real, lasting change for individuals, families and communities across our local area. This role is ideal for someone who cares deeply about helping others, thrives in a supportive team, and is confident navigating complex situations with empathy and clarity.
Responsibilities
- Providing high quality support to people who need it most
- Helping clients navigate complex and often sensitive situations
- Working as part of a friendly, experienced and dedicated team
- Contributing to a service that is trusted and valued across our communities
Benefits
- A welcoming, inclusive and supportive workplace
- Structured training and ongoing development opportunities
- The chance to build specialist knowledge and progress your career
- Flexible working options (where applicable)
- A role where your work has a visible, meaningful impact every day
If you are motivated, compassionate and ready to make a real difference, we would love to hear from you. Join us — and help change lives every day.
We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Generalist Adviser - Benefits in Havant employer: Citizens Advice BANES
At Citizens Advice Solent East, we pride ourselves on being an exceptional employer dedicated to making a tangible difference in our community. Our inclusive and supportive work culture fosters personal and professional growth, offering structured training and flexible working options that empower our team members to thrive. Join us in a role where your compassion and commitment can lead to meaningful change for individuals and families every day.
StudySmarter Expert Advice🤫
We think this is how you could land Generalist Adviser - Benefits in Havant
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company and role thoroughly, and think about how your experiences align with their mission. We want you to shine, so practice common interview questions and be ready to share your passion for helping others.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. We believe that a little gratitude can make a big difference in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to see your application and hopefully welcome you to our team!
We think you need these skills to ace Generalist Adviser - Benefits in Havant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight your commitment.
Tailor Your Application:Make sure to customise your application to fit the role of Generalist Adviser - Benefits. Use keywords from the job description and demonstrate how your skills align with the responsibilities outlined. This shows us you’ve done your homework!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on conveying your message effectively — we want to understand your story without any confusion.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Citizens Advice BANES
✨Understand the Role
Before the interview, take some time to really understand what being a Generalist Adviser - Benefits entails. Familiarise yourself with the responsibilities and think about how your skills align with helping clients navigate complex situations. This will show your genuine interest in the role.
✨Show Your Empathy
Since this role involves supporting people through challenging times, be prepared to demonstrate your empathy during the interview. Share examples from your past experiences where you’ve helped others, highlighting your ability to listen and provide support in sensitive situations.
✨Research Citizens Advice Solent East
Get to know the organisation’s mission and values. Understanding their commitment to creating real change in the community will help you articulate why you want to work there. It also shows that you’re proactive and genuinely interested in contributing to their cause.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
