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- Tasks: Empower and support others by delivering high-quality advice on various issues.
- Company: North Yorkshire Citizens Advice & Law Centre, dedicated to community support.
- Benefits: Full training provided, flexible working locations, and a chance to make a real difference.
- Other info: Opportunities for career growth and development in a supportive environment.
- Why this job: Join a passionate team and help people navigate their challenges during tough times.
- Qualifications: Positive attitude, willingness to learn, good IT and communication skills.
The predicted salary is between 22000 - 26000 £ per year.
Location: North Yorkshire - Harrogate, Northallerton, Scarborough or Selby.
Are you motivated by empowering and supporting others? Could you help us achieve our goal of helping everyone find a way forward, whatever problem they face?
North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to the community. As an Advice Trainee, you will learn about all aspects of our service and develop the skills needed to deliver high quality advice on debt, welfare rights, employment, housing, family and other legal issues. Advice is delivered primarily over the phone, but you will also support clients via email and in person.
The successful applicant will have a positive attitude and a willingness to learn, along with good IT and communication skills. You will need the ability to work both independently and as part of a team. This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis.
Previous advice experience is not essential, as full training will be provided. Trainees typically become proficient in the role within 12-18 months.
You will be based in your preference of North Yorkshire office - Harrogate, Northallerton, Scarborough or Selby.
Advice Trainee in Harrogate employer: Citizens Advice BANES
Contact Detail:
Citizens Advice BANES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Trainee in Harrogate
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with others who share your passion for helping the community. You never know who might have a lead on an opportunity or can offer valuable advice.
✨Tip Number 2
Practice your communication skills! Since you'll be delivering advice over the phone and in person, it’s crucial to be clear and confident. Role-play with friends or family to get comfortable with different scenarios you might face.
✨Tip Number 3
Show your enthusiasm! When you get the chance to interview, let your passion for supporting others shine through. Share personal stories or experiences that highlight your commitment to making a difference in people's lives.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Advice Trainee in Harrogate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you’re genuinely motivated to support the community and make a difference in people’s lives.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of an Advice Trainee. We love seeing candidates who take the time to connect their background with what we do at North Yorkshire Citizens Advice & Law Centre.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your application is easy to read. This will help us understand your message without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Familiarise yourself with the key issues that the North Yorkshire Citizens Advice & Law Centre deals with, like debt, welfare rights, and housing. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Your Passion
Be ready to discuss why you want to empower and support others. Share personal experiences or motivations that drive you to make a difference in the community. This will resonate well with the interviewers.
✨Practice Your Communication Skills
Since the role involves delivering advice over the phone and in person, practice clear and concise communication. You could even do mock interviews with friends to get comfortable articulating your thoughts.
✨Ask Thoughtful Questions
Prepare some insightful questions about the training process and the team dynamics. This shows that you're not just interested in the job, but also in how you can grow and contribute to the team.