At a Glance
- Tasks: Support individuals through challenging moments and navigate complex situations with empathy.
- Company: Citizens Advice Solent East, dedicated to creating real change in communities.
- Benefits: Inclusive workplace, structured training, flexible working options, and career progression.
- Why this job: Make a meaningful impact every day by helping those in need.
- Qualifications: Compassionate individuals ready to support others and work in a team.
The predicted salary is between 30000 - 40000 € per year.
Interviews will take place on 23 June 2026.
About the role
Be part of a service that changes lives every single day. Every day, our team supports people through some of their most challenging moments — from helping families keep a roof over their heads to guiding individuals out of debt and uncertainty. At Citizens Advice Solent East, you’ll be part of a service committed to creating real, lasting change for individuals, families and communities across our local area. This role is ideal for someone who cares deeply about helping others, thrives in a supportive team, and is confident navigating complex situations with empathy and clarity.
Responsibilities
- Providing high quality support to people who need it most
- Helping clients navigate complex and often sensitive situations
- Working as part of a friendly, experienced and dedicated team
- Contributing to a service that is trusted and valued across our communities
Benefits
- A welcoming, inclusive and supportive workplace
- Structured training and ongoing development opportunities
- The chance to build specialist knowledge and progress your career
- Flexible working options (where applicable)
- A role where your work has a visible, meaningful impact every day
If you are motivated, compassionate and ready to make a real difference, we would love to hear from you. Join us — and help change lives every day.
We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Mental Health Adviser in Hampshire employer: Citizens Advice BANES
At Citizens Advice Solent East, we pride ourselves on being an exceptional employer dedicated to making a tangible difference in our community. Our inclusive and supportive workplace fosters personal and professional growth, offering structured training and flexible working options that empower our team members to thrive. Join us in a role where your compassion and expertise will have a direct impact on the lives of individuals and families every day.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Adviser in Hampshire
✨Tip Number 1
Get to know the company! Research Citizens Advice Solent East and understand their mission. This will help you tailor your responses during the interview and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your empathy skills! Think of examples from your past where you've helped someone through a tough time. Being able to share these stories will demonstrate your ability to connect with clients on a personal level.
✨Tip Number 3
Prepare questions for your interviewers. Asking insightful questions about the team dynamics or the challenges they face shows that you’re engaged and ready to contribute to their supportive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to be part of our amazing team.
We think you need these skills to ace Mental Health Adviser in Hampshire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, so share personal experiences or motivations that drive you.
Tailor Your Application:Make sure to customise your application to fit the role of Mental Health Adviser. Highlight relevant skills and experiences that align with the responsibilities mentioned in the job description. This shows us you’ve done your homework!
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us understand your qualifications without getting lost in the details.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate — just a few clicks and you’re done!
How to prepare for a job interview at Citizens Advice BANES
✨Understand the Role
Before the interview, take some time to really understand what being a Mental Health Adviser involves. Familiarise yourself with the responsibilities listed in the job description and think about how your experiences align with them. This will help you articulate your fit for the role during the interview.
✨Show Your Empathy
Since this role requires a lot of empathy and understanding, be prepared to share examples from your past where you've successfully navigated sensitive situations. Think about times when you've helped someone through a tough moment and how you approached it with care and clarity.
✨Research Citizens Advice Solent East
Get to know the organisation's mission and values. Understanding their commitment to creating lasting change will not only help you answer questions more effectively but also show your genuine interest in being part of their team. You might even find some inspiring stories to share!
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. This could be about their training programmes, team dynamics, or how they measure success in the role. It shows that you're engaged and serious about making a difference in the community.
