Debt Caseworker: Energy Debt & Income Support in Grantham

Debt Caseworker: Energy Debt & Income Support in Grantham

Grantham Full-Time 23400 - 28600 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide expert advice and support to clients facing energy debt and financial challenges.
  • Company: Join Citizens Advice BANES, a trusted organisation helping the community.
  • Benefits: Receive full training, gain valuable experience, and make a difference in people's lives.
  • Other info: Work in a supportive environment with opportunities for personal and professional growth.
  • Why this job: Empower individuals to overcome financial struggles and improve their quality of life.
  • Qualifications: No prior experience needed; just a passion for helping others and strong communication skills.

The predicted salary is between 23400 - 28600 Β£ per year.

Citizens Advice BANES is seeking a Debt Caseworker to deliver quality advice and ongoing casework to clients experiencing consumer debt, with a focus on energy debt.

Based in Grantham, Spalding and Stamford, we support a population of 225,000 people.

This role involves handling inbound calls, booking advice and casework appointments, helping clients maximise income or minimise expenditure, and providing support with confidentiality.

Full training will be provided.

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Debt Caseworker: Energy Debt & Income Support in Grantham employer: Citizens Advice BANES

Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.

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Contact Details:

Citizens Advice BANES Recruitment Team

We think you need these skills to ace Debt Caseworker: Energy Debt & Income Support in Grantham

Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Teamwork
Adaptability
Flexibility