Citizens Advice BANES is seeking a Contact Centre Adviser to support people across the UK. You will speak with clients by phone, assess circumstances, and provide tailored guidance to help access emergency food vouchers and other financial support.
You’ll maintain case records and strive to deliver excellent service within set quality standards. We welcome compassionate, resilient individuals who can work in a 7-day service.
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You’ll maintain case records and strive to deliver excellent service within set quality standards. We welcome compassionate, resilient individuals who can work in a 7-day service.
#J-18808-Ljbffr
Compassionate Help Through Hardship Adviser in Gateshead employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.
