Financial Wellbeing Adviser: Casework & Debt Solutions

Financial Wellbeing Adviser: Casework & Debt Solutions

Full-Time 38250 - 46750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Help residents manage money and debt through personalised guidance.
  • Company: Citizens Advice BANES, dedicated to community support and financial wellbeing.
  • Benefits: Competitive salary, training programme, and opportunities for professional growth.
  • Other info: Join a supportive team focused on community impact.
  • Why this job: Make a real difference in people's lives by improving their financial wellbeing.
  • Qualifications: Experience in casework and a passion for helping others.

The predicted salary is between 38250 - 46750 £ per year.

Citizens Advice BANES is seeking a Financial Wellbeing Adviser with Casework to help residents manage money, debt and maximise income through holistic, client‑centred guidance.

Based in one of our local offices, you will meet clients in person or by phone at community venues, deliver services within a quality framework and adhere to FCA requirements, while completing the adviser training programme.

Salary £28,696 (qualified caseworker) rising to £30,961 with DRO intermediary status pro rata.

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Financial Wellbeing Adviser: Casework & Debt Solutions employer: Citizens Advice BANES

Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.

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Contact Details:

Citizens Advice BANES Recruitment Team

We think you need these skills to ace Financial Wellbeing Adviser: Casework & Debt Solutions

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Organizational Skills
Teamwork