At a Glance
- Tasks: Provide remote advice on cost-of-living issues via phone and email.
- Company: Join a passionate team dedicated to supporting the Epping Forest community.
- Benefits: Flexible part-time hours, IT equipment provided, and comprehensive training.
- Other info: Be part of a Disability Confident employer committed to inclusivity.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Qualified Generalist Adviser with strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
We have an exciting opportunity for a part-time qualified Generalist Adviser to join our enthusiastic and committed team, offering advice and support to residents of Epping Forest District. This role will be pivotal in supporting our service delivery and improving our accessibility to residents who need our help and advice.
You will be required to provide remote advice by phone and email. Our clients seek advice on a range of issues, but the primary need for support is cost-of-living concerns, especially benefits, debt, and housing.
IT equipment will be provided for this role, and training on CAEFD systems.
To request a job pack please email.
We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Part-Time Remote Adviser for Cost-of-Living Support in Epping employer: Citizens Advice BANES
Join our dedicated team as a Part-Time Remote Adviser for Cost-of-Living Support, where you will play a crucial role in assisting residents of Epping Forest District during challenging times. We pride ourselves on fostering a supportive work culture that values inclusivity and personal growth, offering comprehensive training and IT equipment to ensure you can provide the best advice possible. With a focus on meaningful impact and community support, this position not only allows for flexible working arrangements but also contributes to the well-being of those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Remote Adviser for Cost-of-Living Support in Epping
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a part-time role. You never know who might have the inside scoop on opportunities, especially in the cost-of-living support sector.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. Focus on how your experience aligns with providing advice on benefits, debt, and housing – that’s what they’re looking for!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, make sure to express why you care about helping residents with their cost-of-living concerns. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our committed team at StudySmarter.
We think you need these skills to ace Part-Time Remote Adviser for Cost-of-Living Support in Epping
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience and skills that match the role of a Generalist Adviser. We want to see how you can specifically help with cost-of-living concerns, so don’t hold back on sharing relevant examples!
Show Your Enthusiasm:Let your passion for helping others shine through in your written application. We’re looking for someone who’s not just qualified but also genuinely excited about making a difference in the community. A bit of personality goes a long way!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you brush up on the key issues related to cost-of-living support, especially benefits, debt, and housing. Familiarise yourself with common questions clients might have and think about how you would respond. This will show your potential employer that you're not just interested in the role, but that you’re also knowledgeable about the challenges their clients face.
✨Show Your Empathy
As a part-time adviser, you'll be dealing with sensitive issues. During the interview, demonstrate your ability to empathise with clients. Share examples from your past experiences where you've successfully supported someone in need. This will highlight your interpersonal skills and your commitment to helping others.
✨Practice Remote Communication
Since this role involves providing advice remotely via phone and email, practice your communication skills. Conduct mock interviews over the phone or through video calls. Focus on being clear and concise, as well as maintaining a friendly tone. This will help you feel more comfortable during the actual interview.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the training process for CAEFD systems, or how they measure success in this role. This shows that you’re genuinely interested in the position and eager to contribute to the team’s goals.
