At a Glance
- Tasks: Engage communities by delivering energy advice through events and outreach activities.
- Company: Join Citizens Advice, a trusted organisation dedicated to helping people navigate energy issues.
- Benefits: Enjoy flexible working hours and the chance to make a real impact in your community.
- Other info: Interviews will be held on 22 July 2025; evenings and weekends may be required.
- Why this job: Be part of a dynamic team making a difference while gaining valuable experience in outreach and support.
- Qualifications: No specific qualifications required; just bring your enthusiasm and passion for helping others.
The predicted salary is between 30000 - 42000 £ per year.
Energy Support Worker (Events and Outreach)
We’re looking for an enthusiastic and proactive Energy Team Support Worker (Events and Outreach) to join our team. In this dynamic role, you’ll be at the forefront of raising awareness of our free energy advice services and promoting Citizens Advice through engaging events and outreach activities across local communities.
As part of our Energy Team, you’ll coordinate and deliver a wide range of events, from community drop-ins to targeted outreach sessions. You’ll have brief energy conversations, tailored to individual needs, helping people understand energy efficiency measures and how our caseworker teams can support them during this cost-of-living crisis. Your work will be vital in raising awareness of energy issues and connecting people with the broader services Citizens Advice offers. You’ll identify clients who needs more in-depth help from our team. You’ll enjoy our flexible working policy but will be available to cover events yourself (which might include evenings and weekends at times).
You’ll also play a key role in collecting and reporting data, ensuring our outreach efforts are effective and continuously improving. Collaboration is central to this role—you’ll work closely with colleagues, community partners, and stakeholders to ensure consistent messaging and impactful service delivery.
We’re looking for someone with excellent communication skills, strong organisational abilities, and the ability to engage in community settings. If you’re ready to take on a rewarding role that combines practical support with creative outreach, we’d love to hear from you. Join us in making a positive impact.
We have offices located in North Nottinghamshire, and give advice from Worksop, Mansfield and Retford. We are friendly, dedicated and receive consistently excellent marks in quality audits, staff surveys and client satisfaction surveys. We are a disability confident employer.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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Energy Support Worker (Events and Outreach) in Mansfield employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Support Worker (Events and Outreach) in Mansfield
✨Tip Number 1
Familiarise yourself with the key energy efficiency measures and support schemes available in your community. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and its impact.
✨Tip Number 2
Engage with local community groups or organisations that focus on energy conservation. Networking with these groups can provide valuable insights and connections that may enhance your application and show your commitment to community outreach.
✨Tip Number 3
Prepare to discuss your experience in coordinating events or outreach activities. Think of specific examples where you've successfully engaged with the community, as this will highlight your suitability for the role.
✨Tip Number 4
Showcase your enthusiasm for helping others by volunteering at local events related to energy advice or community support. This hands-on experience can set you apart from other candidates and demonstrate your proactive approach.
We think you need these skills to ace Energy Support Worker (Events and Outreach) in Mansfield
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Energy Support Worker position. Tailor your application to highlight how your skills and experiences align with the role.
Showcase Relevant Experience:In your CV and cover letter, emphasise any previous experience in community outreach, energy efficiency, or customer service. Use specific examples to demonstrate your ability to engage with the community and provide practical advice.
Highlight Your Passion:Express your enthusiasm for helping people save energy and money. Share any personal experiences or motivations that drive your interest in energy efficiency and community support.
Proofread Your Application:Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Citizens Advice BANES
✨Show Your Passion for Energy Efficiency
Make sure to express your enthusiasm for helping people save energy and money. Share any personal experiences or projects that demonstrate your commitment to energy efficiency and community support.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as engaging with community members or providing tailored advice. Think of examples from your past experiences that showcase your problem-solving skills and ability to connect with others.
✨Familiarise Yourself with Citizens Advice Services
Research the services offered by Citizens Advice and be ready to discuss how you can promote these during outreach events. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Demonstrate Flexibility and Team Spirit
Since the role involves covering events that may occur during evenings and weekends, highlight your willingness to adapt your schedule. Also, emphasise your ability to work collaboratively within a team to achieve common goals.
