Energy and Money Advisers x 3 FTE
Energy and Money Advisers x 3 FTE

Energy and Money Advisers x 3 FTE

Full-Time 30000 - 40000 £ / year (est.) No home office possible
Citizens Advice BANES

At a Glance

  • Tasks: Support local community members facing fuel poverty with practical financial guidance.
  • Company: Join a supportive organisation dedicated to making a difference in people's lives.
  • Benefits: Gain a Level 3 Energy Awareness qualification and receive full support.
  • Why this job: Make a real impact during the cost of living crisis and help others regain control.
  • Qualifications: Passion for helping others and willingness to learn about energy and finance.

The predicted salary is between 30000 - 40000 £ per year.

We are looking for Energy and Money Advisers to make a real difference where it matters most. As an Energy and Money Adviser, you’ll support members of the local community who are struggling with or at risk of fuel poverty during the cost of living crisis.

Using a personalised, casework approach, you’ll provide practical guidance on budgeting, understanding energy bills, accessing benefits, and applying for grants, while working closely with partner organisations to deliver meaningful support. This is a rewarding opportunity to help people regain control of their finances and energy use, with full support provided to achieve a Level 3 Energy Awareness qualification if you don’t already hold one.

Applicants must have the right to work in the UK. Proof of eligibility will be required at interview. If you require a reasonable adjustment or other assistance to apply for this role please contact the Recruitment Team at staffrecruitment@citizensadvicesandwell-walsall.org. Please note CV’s will not be accepted.

We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

Energy and Money Advisers x 3 FTE employer: Citizens Advice BANES

At Citizens Advice Sandwell and Walsall, we pride ourselves on being an exceptional employer dedicated to making a positive impact in our community. Our supportive work culture fosters personal and professional growth, offering opportunities for training and development, including the chance to achieve a Level 3 Energy Awareness qualification. Join us in a meaningful role where you can truly make a difference during challenging times, all while being part of a Disability Confident organisation that values inclusivity and support for all employees.
Citizens Advice BANES

Contact Detail:

Citizens Advice BANES Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Energy and Money Advisers x 3 FTE

✨Tip Number 1

Get to know the organisation! Research their values and mission, especially how they tackle fuel poverty. This will help you tailor your approach during the interview and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice your casework scenarios! Think about how you would handle real-life situations with clients. Being able to demonstrate your problem-solving skills and empathy will set you apart from other candidates.

✨Tip Number 3

Network with current or former advisers if you can. They can provide insider tips on what the role really involves and what the interviewers are looking for. Plus, it shows your commitment to the community!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Energy and Money Advisers x 3 FTE

Casework Approach
Budgeting Guidance
Understanding Energy Bills
Benefits Access
Grant Application Support
Community Engagement
Collaboration with Partner Organisations
Financial Literacy
Empathy
Communication Skills
Problem-Solving Skills
Adaptability
Supportive Attitude
Energy Awareness Qualification

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see how much you care about making a difference in the community, especially during tough times like the cost of living crisis.

Be Specific: Use examples from your past experiences that relate to budgeting, energy bills, or supporting vulnerable individuals. We love seeing concrete evidence of your skills and how they can help us in this role.

Tailor Your Application: Make sure to customise your application to fit the Energy and Money Adviser role. Highlight relevant skills and experiences that align with what we’re looking for, so we can see you as a perfect match for our team.

Follow Our Guidelines: Remember, we won’t be accepting CVs, so stick to the application format we’ve provided on our website. This helps us keep things organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Citizens Advice BANES

✨Know Your Stuff

Make sure you understand the key issues surrounding fuel poverty and the cost of living crisis. Brush up on budgeting techniques, energy bills, and available benefits. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in making a difference.

✨Showcase Your Empathy

As an Energy and Money Adviser, you'll be working closely with vulnerable members of the community. Prepare to share examples from your past experiences where you've shown empathy and support. This will highlight your ability to connect with clients and provide the personalised guidance they need.

✨Prepare Questions

Interviews are a two-way street! Think of insightful questions to ask about the role, the team, and the organisation's approach to tackling fuel poverty. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

✨Practice Makes Perfect

Run through common interview questions with a friend or family member. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview, allowing your passion for the role to shine through.

Energy and Money Advisers x 3 FTE
Citizens Advice BANES

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