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For Companies At a Glance
- Tasks: Supervise and support our advice team to help residents with their issues.
- Company: Citizens Advice Eastleigh, a growing charity dedicated to community support.
- Benefits: Pension contributions, employee support scheme, free parking, and training opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience as an adviser or supervisor; training provided for the right candidate.
- Other info: Join a friendly team and contribute to a vital community service.
The predicted salary is between 24000 - 36000 £ per year.
Citizens Advice Eastleigh are seeking a 2 day a week Advice Session Supervisor to support our busy advice team. Our charity helps people resolve their welfare benefits, money, housing and other problems by providing free, independent, confidential and impartial information and advice. We value diversity, promote equality and challenge discrimination. Working with around 4,000 residents a year, we are a growing charity and are passionate about serving our community to the best of our ability.
Role and Responsibilities
- Provide supervision and support for the advice session as an Advice Session Supervisor.
- Contribute to a friendly, hard-working team environment and help deliver a high standard of information and advice.
- Work with around 4,000 residents a year as part of our growing charity.
Qualifications and Development
- This role would suit an existing Advice Session Supervisor, caseworker, or an experienced generalist adviser who is looking to progress.
- We will provide training to the right candidate where development is required.
Benefits
- Employer pension contributions
- Employee support scheme
- Supportive management
- Free parking
We will review applications on a rolling basis and reserve the right to withdraw the advert should a suitable applicant be found. For an informal discussion about the role, please contact the CEO.
Advice Session Superviser in Eastleigh employer: Citizens Advice BANES
Contact Detail:
Citizens Advice BANES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Session Superviser in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those who work with Citizens Advice. A friendly chat can open doors and give you insights that might just land you that Advice Session Supervisor role.
✨Tip Number 2
Prepare for your interview by brushing up on common questions related to advice work. Think about scenarios where you've helped others solve problems, as this will show your experience and passion for the role.
✨Tip Number 3
Show your commitment to diversity and equality during your discussions. This is key for a charity like Citizens Advice, so share your thoughts on how you can contribute to a supportive environment for all residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Advice Session Superviser in Eastleigh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Advice Session Supervisor. We want to see how you can contribute to our team and support our mission!
Show Your Passion: Let your enthusiasm for helping others shine through in your application. We’re all about serving the community, so share any relevant experiences that demonstrate your commitment to making a difference.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Citizens Advice BANES
✨Know the Charity Inside Out
Before your interview, make sure you research Citizens Advice Eastleigh thoroughly. Understand their mission, values, and the specific challenges they address in the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Supervisory Skills
As an Advice Session Supervisor, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully supervised others, resolved conflicts, or improved team performance. Be ready to discuss how you can contribute to a friendly and hard-working environment.
✨Highlight Your Experience with Diverse Populations
Given that the charity works with around 4,000 residents a year, it's crucial to showcase your experience in dealing with diverse groups. Share specific instances where you've provided advice or support to individuals from various backgrounds, emphasising your commitment to equality and diversity.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the organisation. Ask about their approach to training and development, or how they measure success in the advice sessions. This shows you're engaged and serious about contributing to their mission.
