At a Glance
- Tasks: Deliver digital skills training to individuals and groups, helping them gain confidence online.
- Company: Join a supportive team dedicated to improving digital access in the community.
- Benefits: Fixed-term contract with opportunities for professional growth and community impact.
- Other info: Flexible working environment with travel across North Derbyshire.
- Why this job: Make a real difference by empowering others in a digital world.
- Qualifications: Strong communication skills and experience engaging with diverse stakeholders.
The predicted salary is between 23400 - 28600 £ per year.
We have an exciting opportunity for someone to join our expanding team in a brand-new role, created to support the continued success and growth of our digital inclusion project. This role focuses on the direct delivery of 1:1 and group-based digital skills training to individuals who are digitally excluded, particularly those aged 50+.
The role will involve:
- Delivering basic digital skills training through both 1:1 sessions and group workshops in various community locations.
- Raising awareness and promoting the project across North East Derbyshire, Bolsover and Chesterfield to reach those most in need.
- Working in partnership with local voluntary, community, and statutory organisations to improve digital access and support.
- Raising awareness of energy services and supporting our Energy Advice Team with digital interventions for clients.
Due to the nature of the role, travel across north Derbyshire will be required. You will be self-motivated and able to manage your own workload, ensuring all administrative tasks are completed efficiently. Strong communication skills, including the ability to present to small groups, are essential. While you will be part of a supportive team, you must also be comfortable working independently. Experience in engaging with a range of stakeholders to promote services is highly desirable.
This is an excellent opportunity to make a real impact by helping individuals build confidence and independence in an increasingly digital world.
Hours: 37 hours per week
Contract Type: Fixed Term until 31 March 2027 (extension subject to funding)
Start Date: As soon as possible
Closing Date: 23:59 Sunday 23 August 2026
Interviews: Week commencing 31 August 2026
Successful candidates will be contacted after the closing date to invite them to interview.
We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Digital Inclusion Worker employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.
