Citizens Advice is seeking a Debt Caseworker to deliver comprehensive debt advice to clients, from initial guidance to managing complex cases such as mortgage arrears, bankruptcy, and Consumer Credit Act disputes.
You will manage a caseload, maintain records per quality standards, and collaborate with partners to ensure a smooth client journey; some outreach may be required and DBS screening may be considered.
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Debt Advice Specialist | Casework & Outreach employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
