Citizens Advice BANES is seeking a Referral and Performance Administrator for the CORE Project. The role focuses on managing the front end of the referral pathway to ensure residents enter the service promptly and referrals are complete and recorded accurately.
You will allocate cases, monitor deadlines, manage performance information, and provide follow-up and feedback to referring partners, acting as the central control point for the referral workflow.
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Referral & Performance Coordinator — Central Workflow & Compliance in Coventry employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
