Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support money advisers and ensure high-quality advice for clients in a new project.
- Company: Join a leading organisation dedicated to providing essential financial support.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 2+ years as a trained money adviser with strong analytical and feedback skills.
- Other info: Be part of a dynamic team focused on continuous improvement and client care.
The predicted salary is between 36000 - 60000 £ per year.
Location: Buxton, Chesterfield, Ilkeston or Matlock
About the role: We’re looking for an experienced Money Adviser or existing Technical Supervisor to join our new Consumer Energy Debt Advice (CEDA) project. As the Technical Supervisor you will be supporting the quality and consistency of the money advice delivered across our service. In this role, you will work closely with advisers to ensure clients receive accurate, effective and empathetic support, while helping maintain high standards of compliance, quality and good practice.
You’ll play a key role in adviser development, carrying out casework reviews and interview observations, offering constructive feedback, and providing real‑time guidance on complex matters. You’ll also support our CEDA Project Lead with monitoring, reporting and continuous improvement across the service.
The ideal candidates will have:
- Minimum 2 years’ experience as a trained money adviser, with strong technical knowledge
- A solid understanding of the money advice quality standards
- Ability to provide clear, supportive and constructive feedback to advisers
- Strong analytical skills, with the ability to identify risks, trends and training needs
- Confident in handling complex or sensitive client situations using professional discretion
- Strong digital skills, including confident use of case management systems
- A commitment to the aims and principles of Citizens Advice
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Money Advice Technical Supervisor in Chesterfield employer: Citizens Advice BANES
Contact Detail:
Citizens Advice BANES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Money Advice Technical Supervisor in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the money advice sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and understanding of money advice quality standards. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your analytical skills during interviews by discussing specific examples where you've identified risks or training needs. This will demonstrate your ability to provide constructive feedback and support adviser development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Money Advice Technical Supervisor in Chesterfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a money adviser. We want to see how your skills align with the role of Technical Supervisor, so don’t hold back on showcasing your technical knowledge and experience!
Showcase Your Feedback Skills: Since this role involves providing feedback to advisers, it’s crucial to demonstrate your ability to give constructive criticism. Share examples from your past where you’ve successfully guided others or improved processes – we love to see that!
Highlight Your Analytical Prowess: We’re looking for someone with strong analytical skills, so make sure to mention any experience you have in identifying trends or risks. Use specific examples to illustrate how you’ve used these skills in previous roles to enhance service quality.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and mission.
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you brush up on your technical knowledge of money advice standards. Be ready to discuss specific cases you've handled and how you ensured compliance and quality in your previous roles. This will show that you’re not just experienced, but also deeply knowledgeable.
✨Showcase Your Feedback Skills
Prepare examples of how you've provided constructive feedback to colleagues in the past. Think about times when your guidance helped someone improve their performance or navigate a tricky situation. This will demonstrate your ability to support adviser development effectively.
✨Be Ready for Complex Scenarios
Expect questions about handling sensitive client situations. Have a few scenarios in mind where you used professional discretion to resolve issues. This will highlight your analytical skills and your ability to maintain empathy while ensuring high standards.
✨Emphasise Your Digital Savvy
Since strong digital skills are essential, be prepared to discuss your experience with case management systems. If you’ve implemented any digital tools or processes that improved efficiency, make sure to mention those. It shows you’re proactive and tech-savvy!
