At a Glance
- Tasks: Empower families by providing high-quality advice and support in schools.
- Company: Citizens Advice Darlington, Redcar and Cleveland - a community-focused organisation.
- Benefits: Extensive training, professional development, and a chance to make a real difference.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Join us to create lasting change in the lives of families in your community.
- Qualifications: Empathy, strong communication skills, and experience in providing advice.
The predicted salary is between 22950 - 28050 £ per year.
Location: Grangetown, Redcar and Cleveland
Workplace: Office based
Contract: Fixed term contract, until 1 November 2027
Are you passionate about empowering families to improve their circumstances and achieve their goals? Citizens Advice Darlington, Redcar and Cleveland is recruiting an Outreach Adviser (Schools) to join an exciting new project based in Grangetown. This is more than a job — it’s an opportunity to make a meaningful and lasting difference to families by providing high-quality advice and support in the community.
We’re looking for someone who can engage confidently and compassionately with vulnerable clients, including those who are distressed or have complex advice needs. You’ll be a motivated team player with excellent interpersonal, organisational, communication and numeracy skills.
What you’ll need:
- Empathy, compassion and a commitment to helping others
- Strong written, communication and numeracy skills
- Excellent attention to detail and time management
- Experience providing generalist advice across a range of enquiry areas
- Experience building relationships within communities and with partner organisations
- The drive to make a positive difference
We’ll provide extensive training and development to help you grow your confidence and capability while delivering a first-class advice service. The role is subject to an enhanced DBS check. We’re proudly inclusive — diverse voices and experiences make us stronger.
Outreach Adviser (Schools) in Cardiff employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer that prioritises the well-being of its staff and volunteers, fostering a collaborative and inclusive work culture. With a strong focus on employee growth and development, we offer meaningful opportunities to make a real impact in the community while navigating exciting transformations. Join us in a role where your leadership will be valued, and your contributions will help shape the future of our services.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Adviser (Schools) in Cardiff
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Citizens Advice BANES!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Citizens Advice BANES that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Outreach Adviser (Schools) in Cardiff
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Citizens Advice BANES. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Citizens Advice BANES.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Citizens Advice BANES!
How to prepare for a job interview at Citizens Advice BANES
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Citizens Advice BANES resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Outreach Adviser (Schools) position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
