At a Glance
- Tasks: Support clients in reducing energy bills and provide essential advice.
- Company: Respected charity dedicated to making a difference in local communities.
- Benefits: Hybrid working, generous leave, and training opportunities.
- Other info: Essential training provided; vehicle required for outreach travel.
- Why this job: Make a real impact on people's lives while gaining valuable experience.
- Qualifications: Understanding of energy issues and commitment to community outreach.
The predicted salary is between 30000 - 40000 £ per year.
Location Stafford Borough, Cannock Chase and South Staffordshire Interviews will take place on 3 August 2026. About the role
We are looking for an Energy Outreach Adviser to join our Energy Advice Team and provide assisted action and support to help clients reduce their energy bills, maximise income while supporting with wider advice issues.
You will have: The ability to commit to and work within the aims, principles and policies of the Citizens Advice service.
Good understanding of issues relating to the current energy crisis.
A working knowledge of energy tariffs, warm home discount and Priority Service Register.
A broad understanding of the advice area.
The ability to work to targets.
Support the team with outreach and community based activities, including food banks, community churches, support groups.
Experience of delivering information to external groups.
Essential to have a vehicle as outreach travel will be required.
Either hold NVQ Level 3 in Energy Awareness or a commitment to completing the qualification within the first 3 months of employment - funding provided.
Essential training will be provided for the successful candidate.
What’s in it for you?
Working for a well respected charity that makes a real difference to people’s lives.
The role provides a unique insight into the issues facing our local communities and being a part of improving local people’s lives is very rewarding.
We truly value our colleagues - and we show that in what we offer.
These range from hybrid working arrangements and generous leave entitlement including
Energy Outreach Adviser in Cannock employer: Citizens Advice BANES
Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Outreach Adviser in Cannock
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughCitizens Advice BANES's Website
Don’t forget to apply directly through Citizens Advice BANES's website for the full-time Energy Outreach Adviser role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Energy Outreach Adviser in Cannock
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Citizens Advice BANES. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at Citizens Advice BANES
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of Citizens Advice BANES.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to Citizens Advice BANES.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
