Outreach Advice Specialist - Benefits & Debt in Brockley

Outreach Advice Specialist - Benefits & Debt in Brockley

Brockley Full-Time 30000 - 40000 € / year (est.) Home office (partial)
Citizens Advice BANES

At a Glance

  • Tasks: Provide high-quality advice on benefits and debt in community settings.
  • Company: Citizens Advice BANES, a supportive team making a difference.
  • Benefits: Four-day work week, remote work, and training for career progression.
  • Other info: Opportunity to progress towards a specialist debt adviser role.
  • Why this job: Make a real impact in people's lives while enjoying a healthy work-life balance.
  • Qualifications: Experience in advice delivery and strong communication skills.

The predicted salary is between 30000 - 40000 € per year.

Citizens Advice BANES is looking for an experienced Outreach Adviser to provide high-quality generalist advice in community settings, focusing on benefits, debt, and related inquiries. The position supports a healthy work-life balance with a four-day working week, including remote work.

The ideal candidate will have substantial experience in advice delivery and excellent communication skills. Join a supportive team dedicated to making a difference in client lives. Training for progression towards a specialist debt adviser role is provided.

Outreach Advice Specialist - Benefits & Debt in Brockley employer: Citizens Advice BANES

Citizens Advice BANES is an exceptional employer that prioritises a healthy work-life balance with a four-day working week and the flexibility of remote work. Our supportive team fosters a collaborative culture, offering extensive training and growth opportunities for employees to advance towards specialist roles, all while making a meaningful impact in the community.

Citizens Advice BANES

Contact Detail:

Citizens Advice BANES Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Outreach Advice Specialist - Benefits & Debt in Brockley

Tip Number 1

Network like a pro! Reach out to folks in the community and let them know you're on the lookout for opportunities. Attend local events or workshops related to benefits and debt advice – you never know who might have a lead for you!

Tip Number 2

Practice your pitch! When you get the chance to chat with potential employers or colleagues, make sure you can clearly explain your experience and what you bring to the table. A confident, concise pitch can really set you apart.

Tip Number 3

Don’t shy away from volunteering! Getting involved with local charities or organisations that focus on benefits and debt can give you valuable experience and show your commitment to making a difference. Plus, it’s a great way to meet people in the field.

Tip Number 4

Apply through our website! We’ve got loads of resources to help you land that Outreach Adviser role. Make sure to check out our tips and tools that can help you shine during interviews and stand out from the crowd.

We think you need these skills to ace Outreach Advice Specialist - Benefits & Debt in Brockley

Advice Delivery
Benefits Knowledge
Debt Management
Community Engagement
Communication Skills
Client Support
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your experience in benefits and debt advice. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant expertise!

Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate how you effectively convey information. Whether it’s through clear writing or examples of past interactions, let us see your skills in action!

Be Genuine and Passionate:We love candidates who are passionate about making a difference in people’s lives. Share your motivation for applying and why you believe in the work we do at Citizens Advice BANES. Authenticity goes a long way!

Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this fantastic opportunity!

How to prepare for a job interview at Citizens Advice BANES

Know Your Stuff

Make sure you brush up on your knowledge of benefits and debt advice. Familiarise yourself with the latest policies and common issues clients face. This will not only show your expertise but also demonstrate your commitment to helping others.

Showcase Your Communication Skills

As an Outreach Adviser, communication is key. Prepare examples of how you've effectively communicated complex information to clients in the past. Practise explaining difficult concepts in simple terms, as this will be crucial in your role.

Emphasise Teamwork

Citizens Advice BANES values a supportive team environment. Be ready to discuss your experience working collaboratively with others. Share specific instances where you contributed to a team goal or supported a colleague in their work.

Ask Insightful Questions

Prepare thoughtful questions about the role and the organisation. Inquire about the training for progression towards a specialist debt adviser role, or ask how the team measures success in outreach efforts. This shows your genuine interest in the position and helps you assess if it's the right fit for you.