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- Tasks: Provide comprehensive debt advice and support clients in achieving the best outcomes.
- Company: Join a dedicated team at Citizens Advice Bristol, making a real difference.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Other info: Fixed term contract until March 2027, with potential for extension.
- Why this job: Help those in need while developing your skills in a supportive environment.
- Qualifications: Qualified in debt advice with strong people skills and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a qualified Debt and Money Advice Caseworker who is passionate about giving an effective service to those most in need to work. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
The post holder will provide, as part of the project team, a comprehensive debt advice service by assisting clients to achieve the best outcome for their circumstances. The qualified Caseworker role requires carrying out Debt Assessments, maximising income, preparing budgets and providing debt options, along with signposting/referring or carrying out casework/advocacy for clients based on their individual needs and situation.
This is a post of 3-4 days per week (0.6-0.8fte), fixed term to end March 2027 with probable extension. Some travel to the Bath area may be required for delivery of this service but the post will be located at our Fairfax Street Offices.
To request a job pack please email susan.sutterby@citizensadvicebristol.org.uk.
Debt and Money Advice Caseworker in Bristol employer: Citizens Advice BANES
Contact Detail:
Citizens Advice BANES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt and Money Advice Caseworker in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to debt advice. We suggest role-playing with a friend or using online resources to boost your confidence. The more prepared you are, the better you'll shine during those crucial moments!
✨Tip Number 3
Showcase your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to providing effective support. We want to see that ‘can do’ attitude in action, so let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for dedicated individuals who are ready to make a difference, so take that step and submit your application today!
We think you need these skills to ace Debt and Money Advice Caseworker in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about providing effective debt advice and making a difference in people's lives.
Be Detail-Oriented: Make sure to highlight your attention to detail in your application. Since the role involves preparing budgets and conducting debt assessments, we need to know you can handle the nitty-gritty without missing a beat.
Team Player Vibes: We’re all about teamwork here at StudySmarter, so don’t forget to mention your experience working collaboratively. Share examples of how you’ve contributed to a team and supported your colleagues in achieving common goals.
Apply Through Our Website: To make things easier for us and you, please apply through our website. It streamlines the process and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you brush up on debt advice principles and the specific services offered by the organisation. Familiarise yourself with common debt issues and solutions, as well as any relevant legislation. This will show that you're not just passionate but also knowledgeable.
✨Showcase Your People Skills
As a Debt and Money Advice Caseworker, you'll be working closely with clients in distressing situations. Prepare examples of how you've successfully communicated with clients or resolved conflicts in the past. Highlight your empathy and ability to build rapport.
✨Demonstrate Team Spirit
This role requires a strong team player. Think of instances where you've collaborated effectively with others to achieve a common goal. Be ready to discuss how you can contribute to a positive team environment and support your colleagues.
✨Prepare for Practical Scenarios
Expect to face scenario-based questions during the interview. Practice how you would handle specific client situations, such as conducting a debt assessment or preparing a budget. This will help you demonstrate your problem-solving skills and practical knowledge.