At a Glance
- Tasks: Support cancer patients with welfare benefits advice and casework.
- Company: Join Macmillan, a leading charity dedicated to supporting those affected by cancer.
- Benefits: Enjoy 32 days holiday, hybrid working, and a generous pension scheme.
- Other info: Opportunity for career growth and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in welfare benefits advice and strong communication skills required.
The predicted salary is between 25446 - 28969 £ per year.
Interviews will take place on 16 June 2026.
About the role:
- Hours: 32.5 hours per week
- Salary: £28,969 per annum (depending on experience)
- Actual Salary for 32.5 hours: £25,446
- Contract status: Fixed Term Until 31st May 2027 (with potential to extend for a further 2 years until 31st May 2029, subject to satisfactory performance and funding availability)
- Start Date: Immediate Start
- Holiday entitlement: 32 days annual leave + public bank holidays
- Pension: Matching 5% employer’s contribution
- Location: Barnsley - Hybrid Working Available
- Staff benefits package
- Employee Assistance Service
- On Demand GP
- Discounts on hundreds of retailers
- Deals for family activities and holidays
Responsibilities:
We are looking for someone to provide advice to cancer patients and their families to help them navigate complex issues they cannot manage alone. You’ll be providing case work level support including Income Maximisation and Benefit Assessments, Form Filling, Grant Applications, and Advocacy & Appeals. The role may also include Tribunal preparation and legal representation.
Qualifications:
- Knowledge and experience of delivering welfare benefits advice, related to disability and ill health.
- High degree of empathy, emotional resilience, and sensitivity toward the unique needs of cancer patients.
- Good IT and communication skills.
- Ability to work with other organisations and agencies to establish good working relationships.
- Understanding of relevant legislation and social policy issues.
We’re Disability Confident. Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
Welfare Benefits Caseworker in Barnsley employer: Citizens Advice BANES
Macmillan is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a generous benefits package including 32 days of annual leave, a robust pension scheme, and hybrid working options in Barnsley, we empower our Welfare Benefits Caseworkers to make a meaningful impact in the lives of cancer patients and their families. Join us to be part of a compassionate team dedicated to providing vital support and advocacy in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Benefits Caseworker in Barnsley
✨Tip Number 1
Get to know the company and its values before your interview. Research Macmillan's mission and how they support cancer patients. This will help you connect your personal experiences and skills to their goals during the conversation.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to empathy and casework. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your relevant experience.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and helps you understand how you can contribute to the team and support cancer patients effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email reiterating your enthusiasm for the role can leave a positive impression. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Welfare Benefits Caseworker in Barnsley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in welfare benefits advice. We want to see how your skills align with the needs of cancer patients and their families.
Show Your Empathy:In your written application, let us know about your emotional resilience and sensitivity. Share examples that demonstrate your ability to connect with people facing challenging situations.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Citizens Advice BANES
✨Know Your Stuff
Make sure you brush up on welfare benefits, especially those related to disability and ill health. Familiarise yourself with the latest legislation and social policy issues. This will not only show your expertise but also demonstrate your commitment to helping cancer patients navigate their challenges.
✨Show Empathy
As a Welfare Benefits Caseworker, empathy is key. Prepare examples from your past experiences where you've shown understanding and support to clients in difficult situations. This will help you connect with the interviewers and illustrate that you have the emotional resilience needed for the role.
✨Practice Your Communication Skills
Good communication is crucial in this role. Think about how you can explain complex information clearly and concisely. You might want to practice answering common interview questions out loud, focusing on how you articulate your thoughts and ensure clarity.
✨Build Relationships
The ability to work with other organisations and agencies is vital. Be ready to discuss how you've successfully collaborated in the past. Highlight any partnerships you've built and how they benefited your clients, as this will show your capability to establish good working relationships.
