Advice Services Team Leader

Advice Services Team Leader

Full-Time 47250 - 57750 Β£ / year (est.) No working from home possible
Citizens Advice BANES

At a Glance

  • Tasks: Lead a team providing life-changing advice and support to local communities.
  • Company: Join North & West Kent Citizens Advice and make a difference in people's lives.
  • Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
  • Other info: Be part of a positive team culture focused on making an impact.
  • Why this job: Empower your community while developing your leadership skills in a rewarding role.
  • Qualifications: Experience in advice services and strong leadership abilities required.

The predicted salary is between 47250 - 57750 Β£ per year.

North & West Kent Citizens Advice and Kent Law Centre (CAKLC) is seeking an enthusiastic Team Leader (Advice Supervisor) to lead and develop a team delivering life-changing advice to local people across Gravesend, Dartford, Swanley and Tunbridge Wells. You will supervise advisers, support complex cases, monitor quality, and contribute to service delivery against targets while fostering a positive team culture.

Advice Services Team Leader employer: Citizens Advice BANES

Citizens Advice BANES is an exceptional employer, dedicated to making a meaningful impact in the Aldershot community through its focus on energy access and debt solutions. With a supportive work culture that prioritises employee growth and development, staff members are encouraged to enhance their skills while working collaboratively to address complex energy issues. The unique opportunity to supervise outreach initiatives allows for direct engagement with the community, making this role not only rewarding but also vital in fostering positive change.

Citizens Advice BANES

Contact Details:

Citizens Advice BANES Recruitment Team

We think you need these skills to ace Advice Services Team Leader

Team Leadership
Advisory Skills
Case Management
Quality Monitoring
Service Delivery
Target Management
Communication Skills