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- Tasks: Ensure hotel maintenance runs smoothly and keep guests happy with proactive solutions.
- Company: Join citizenM, a forward-thinking hotel brand focused on guest satisfaction.
- Benefits: Enjoy personal development opportunities, flexible holidays, and tech tools for success.
- Why this job: Be part of a dynamic team making a real difference in guest experiences.
- Qualifications: Basic technical skills in electrical, mechanical, and plumbing systems; eager to learn.
- Other info: No 9 to 5 mentality; embrace exciting challenges and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
A well-maintained hotel has a direct positive impact on guest satisfaction. Therefore citizenM is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role. As a hotel maintenance engineer, you are responsible for the complete day-to-day maintenance of the hotel. You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub)contractors and the citizenM Support office.
Key Responsibilities
- Making sure our guests are happy!
- Ensure our rooms are working and nothing is damaged
- Inform the hotel team which rooms can and cannot be sold
- Support the hotel team with technical tasks throughout the hotel
- On-call in case of emergencies
- Manage and coordinate 3rd party subcontractors in terms of preventative maintenance
- Be the first point of contact in case of any issues with the building installations
- Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment
- Keep everybody informed by updating the status to the hotel team and in the supporting software
Qualifications / skills
- A skilled, all-round technical assistant with basic knowledge of electrical, mechanical and plumbing systems
- Able to work independently
- Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs
- Good level in communicating and writing in English
- Eager to learn and develop yourself
- No 9 to 5 mentality, interesting challenges always happen at unexpected times
- Proactive and enthusiastic
- Happy to work in a team, side by side with the hotel staff and citizenM’s Support Office
- Passionate about the things you’re doing.
What's in it for you?
- Personal and professional development opportunities and programs
- Latest tech devices and all the tools you need to be successful in your role
- Flexible public holidays
- Employee assistance program
- Referral program - £1000 bonus if your friend joins us too
hotel engineer London Olympia employer: citizenM
Contact Detail:
citizenM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land hotel engineer London Olympia
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those working at citizenM or similar places. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring up specific examples of how you've tackled maintenance issues before – it’ll show you’re the proactive engineer we need!
✨Tip Number 3
Be ready for anything! The hotel environment is dynamic, so prepare for unexpected questions or scenarios in interviews. Think about how you'd handle emergencies or last-minute requests from the hotel team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace hotel engineer London Olympia
Some tips for your application 🫡
Show Your Proactive Side: In your application, highlight your proactive mindset. We love candidates who take initiative and can think ahead, especially in a role that’s all about maintenance and guest satisfaction.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure to express your skills and experiences without any fluff.
Tailor Your Application: Make sure to tailor your application to the hotel engineer role. Mention specific experiences that relate to maintenance tasks and teamwork, as these are key for us at citizenM.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with citizenM.
How to prepare for a job interview at citizenM
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around electrical, mechanical, and plumbing systems. Be ready to discuss how you've handled maintenance issues in the past and how you can apply that experience to ensure guest satisfaction.
✨Show Your Proactive Side
Since the role focuses on shifting from reactive to preventive maintenance, come prepared with examples of how you've been proactive in previous positions. Think about times when you identified potential issues before they became problems and how that benefited your team.
✨Communicate Like a Pro
As you'll be liaising with various departments, practice clear and effective communication. Be ready to explain how you would keep the hotel team informed about maintenance statuses and coordinate with subcontractors. Good communication is key!
✨Embrace the Unexpected
This job isn't a typical 9 to 5, so be prepared to discuss how you handle unexpected challenges. Share stories that highlight your adaptability and enthusiasm for tackling issues as they arise, showing that you're ready for anything that comes your way.
