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For Companies At a Glance
- Tasks: Create unforgettable guest experiences and handle various customer service roles.
- Company: Join citizenM, a forward-thinking hotel brand shaking up hospitality.
- Benefits: Flexible hours, living wage, learning programmes, and global opportunities.
- Why this job: Be part of a team that redefines hospitality and makes a real difference.
- Qualifications: Warm personality, collaborative spirit, and fluent in English.
The predicted salary is between 12 - 15 £ per hour.
citizenM is looking for a Hotel Day Ambassador in London to provide exceptional service and create memorable experiences for guests. As part of the Hotels department, you will handle multiple roles from customer service to concierge tasks. Successful candidates will have a warm demeanor, a collaborative spirit, and be fluent in English.
CitizenM offers flexible schedules, a living wage, and multiple perks including learning programs and global opportunities. Join us to help shake up the traditional hospitality industry!
Guest Experience Ambassador | Flexible Hours + Bonuses in London employer: citizenM
Contact Detail:
citizenM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Ambassador | Flexible Hours + Bonuses in London
✨Tip Number 1
Get to know citizenM's vibe! Before your interview, dive into their website and social media. Understanding their unique approach to hospitality will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your people skills! As a Guest Experience Ambassador, you'll be all about creating memorable moments. Role-play common guest scenarios with friends or family to boost your confidence and showcase your warm demeanor during the interview.
✨Tip Number 3
Be ready to share your stories! Think of examples from your past experiences where you've gone above and beyond for customers. This will highlight your collaborative spirit and show how you can contribute to citizenM's goal of shaking up the hospitality industry.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Guest Experience Ambassador | Flexible Hours + Bonuses in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create memorable experiences for our guests.
Tailor Your Application: Make sure to customise your application for the Guest Experience Ambassador role. Highlight your relevant skills and experiences that align with the job description, especially your customer service and concierge abilities.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for citizenM. Avoid fluff and focus on what makes you stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at citizenM
✨Show Your Warmth
As a Guest Experience Ambassador, your warm demeanour is key. Practice smiling and using friendly body language during the interview. Think about how you can convey your passion for providing exceptional service right from the start.
✨Know the Company Culture
Research citizenM's unique approach to hospitality. Familiarise yourself with their values and how they aim to shake up the industry. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Prepare for Role-Playing Scenarios
Expect to be asked about handling various guest situations. Prepare examples from your past experiences where you successfully managed customer service challenges or created memorable experiences. This will demonstrate your ability to think on your feet and collaborate effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about the learning programmes they offer or how they support their staff in creating exceptional guest experiences. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.