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- Tasks: Welcome guests, assist with check-in, prepare meals, and provide local area information.
- Company: Leading hotel brand in London with a focus on exceptional guest experiences.
- Benefits: Competitive pay, flexible schedules, career progression, and global work opportunities.
- Why this job: Join a diverse team and make a real impact on guest experiences.
- Qualifications: Genuine attitude and strong collaboration skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel brand in London seeks an Olympia night ambassador to provide exceptional service and multitask across various responsibilities. You will welcome guests, assist with self check-in, prepare meals, and answer inquiries about the local area. A genuine attitude and a collaborative spirit are essential for success in this role.
Join a diverse team, enjoy competitive pay, flexible schedules, and various benefits, including career progression opportunities and global work experiences.
London Night Concierge & Guest Experience Champion employer: citizenM
Contact Detail:
citizenM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Night Concierge & Guest Experience Champion
✨Tip Number 1
Make sure to showcase your personality during interviews! This role is all about providing exceptional service, so let your genuine attitude shine through. We want to see how you connect with others and create a welcoming atmosphere.
✨Tip Number 2
Research the local area and be ready to share your knowledge! Guests will appreciate your insights, and it shows you're proactive. We love candidates who can go the extra mile to enhance the guest experience.
✨Tip Number 3
Practice multitasking before your interview. This role requires juggling various responsibilities, so demonstrate your ability to handle multiple tasks smoothly. We’re looking for team players who can keep calm under pressure!
✨Tip Number 4
Apply through our website for the best chance of landing the job! We want to see your application come through directly, and it makes it easier for us to connect with you. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace London Night Concierge & Guest Experience Champion
Some tips for your application 🫡
Show Your Personality: When writing your application, let your genuine attitude shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter and CV.
Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or customer service. We love seeing how you've multitasked in past roles, so give us examples that demonstrate your ability to juggle responsibilities like a pro!
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention how your skills align with the responsibilities of a night concierge and guest experience champion. We appreciate when candidates take the time to connect their experiences to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at citizenM
✨Know the Brand
Before your interview, do some research on the hotel brand. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Multitasking Skills
As a Night Concierge, you'll be juggling various responsibilities. Prepare examples from your past experiences where you've successfully managed multiple tasks at once. This could be anything from handling guest inquiries while preparing meals to managing check-ins during busy periods.
✨Emphasise Your Guest Experience Mindset
This role is all about providing exceptional service. Think of specific instances where you've gone above and beyond for a guest or customer. Highlight your genuine attitude and collaborative spirit, as these traits are essential for success in this position.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the role. This shows your enthusiasm and helps you gauge if the job is the right fit for you.
