Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure hotel maintenance runs smoothly and keep guests happy with proactive solutions.
- Company: Join citizenM, a vibrant hotel brand focused on guest satisfaction.
- Benefits: Enjoy experience nights, personal development, flexible holidays, and fun team events.
- Why this job: Be the hero behind the scenes, making a real difference in guest experiences.
- Qualifications: Basic technical skills in electrical, mechanical, and plumbing systems; eager to learn.
- Other info: Dynamic role with no 9 to 5 mentality, perfect for those who thrive on challenges.
The predicted salary is between 30000 - 42000 £ per year.
hotel maintenance technician
Department: hotel property management
Employment Type: Permanent – Full Time
Location: UK, London
Reporting To: area maintenance manager
Description
A well-maintained hotel has a direct positive impact on guest satisfaction. citizenM is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.
As a hotel maintenance engineer, you are responsible for the complete day-to-day maintenance of the hotel. You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub)contractors and the citizenM Support office.
Key Responsibilities
- Making sure our guests are happy! Ensure our rooms are working and nothing is damaged
- Inform the hotel team with rooms can and cannot be sold
- Support the hotel team with technical tasks throughout the hotel
- On-call in case of emergencies
- Manage and coordinate 3rd party subcontractors in terms of preventative maintenance
- Be the first point of contact in case of any issues with the building installations
- Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment
- Keep everybody informed by updating the status to the hotel team and in the supporting software
Qualifications / skills
- A skilled, all-round technical assistant with basic knowledge of electrical, mechanical and plumbing systems
- Able to work independently
- Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs
- Good level in communicating and writing in English
- Eager to learn and develop yourself
- No 9 to 5 mentality, interesting challenges always happen at unexpected times
- Proactive and enthusiastic
- Happy to work in a team, side by side with the hotel staff and citizenM’s Support Office
- Passionate about the things you’re doing.
What’s in it for you?
- citizenM experience nights for you (and friends and family)
- Personal and professional development opportunities and programs
- Latest tech devices and all the tools you need to be successful in your role
- Flexible public holidays
- Employee assistance program
- Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
#J-18808-Ljbffr
hotel maintenance technician employer: citizenM
Contact Detail:
citizenM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land hotel maintenance technician
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend events, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! If you’ve got a knack for fixing things, consider creating a portfolio or a video showcasing your work. This can really set you apart from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels you’re interested in and express your enthusiasm for working with them. It shows initiative!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace hotel maintenance technician
Some tips for your application 🫡
Show Your Proactive Side: In your application, highlight your proactive mindset. We love candidates who can think ahead and prevent issues before they arise. Share examples of how you've tackled maintenance challenges in the past!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff.
Tailor Your Application: Make sure to tailor your application to the hotel maintenance technician role. Mention specific skills related to electrical, mechanical, and plumbing systems that you possess. We want to see how you fit into our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the citizenM family!
How to prepare for a job interview at citizenM
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around electrical, mechanical, and plumbing systems. Be ready to discuss your past experiences and how you've tackled maintenance issues in the past.
✨Show Your Proactive Side
Since the role focuses on shifting from reactive to preventive maintenance, come prepared with examples of how you've been proactive in previous jobs. Think about times when you identified potential issues before they became problems.
✨Communication is Key
You'll be working closely with various teams, so highlight your communication skills. Prepare to discuss how you’ve effectively communicated with team members or contractors in the past, especially during emergencies.
✨Embrace the Unexpected
This job isn’t a typical 9 to 5, so be ready to talk about your flexibility and adaptability. Share stories that showcase your ability to handle unexpected challenges and how you thrive in dynamic environments.
