At a Glance
- Tasks: Ensure hotel maintenance runs smoothly and keep guests happy with proactive solutions.
- Company: Join citizenM, a vibrant hotel brand focused on guest satisfaction and teamwork.
- Benefits: Enjoy experience nights, personal development, flexible holidays, and fun team events.
- Other info: Dynamic role with no 9 to 5 mentality; challenges arise when you least expect them.
- Why this job: Be the hero behind the scenes, making a real difference in guest experiences.
- Qualifications: Basic technical skills in electrical, mechanical, and plumbing systems; eager to learn.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Description A well-maintained hotel has a direct positive impact on guest satisfaction. Therefore citizenM is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.
As a hotel maintenance engineer, you are responsible for the complete day-to-day maintenance of the hotel. You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub)contractors and the citizenM Support office. Key Responsibilities Making sure our guests are happy!
Ensure our rooms are working and nothing is damaged Inform the hotel team with rooms can and cannot be sold Support the hotel team with technical tasks throughout the hotel On-call in case of emergencies Manage and coordinate 3rd party subcontractors in terms of preventative maintenance Be the first point of contact in case of any issues with the building installations Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment Keep everybody informed by updating the status to the hotel team and the in the supporting software Qualifications / skills A skilled, all-round technical assistant with basic knowledge of electrical, mechanical and plumbing systems Able to work independently Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs Good level in communicating and writing in English Eager to learn and develop yourself No 9 to 5 mentality, interesting challenges always happen at unexpected times Proactive and enthusiastic Happy to work in a team, side by side with the hotel staff and citizenM’s Support Office Passionate about the things you’re doing. What's in it for you?
citizenM experience nights for you (and friends and family) Personal and professional development opportunities and programs Latest tech devices and all the tools you need to be successful in your role Flexible public holidays Employee assistance program Varied team days and social events (from food trucks and quizzes at the office to parties on boats) citizenM is an affordable luxury hotel chain for mobile citizens of the world. With a style that will knock your socks off, we offer citizens a real home from home, plus the world’s fluffiest pillows. Our typical guest is a frequent traveler who is quality and design-driven, and value-conscious.
We currently have hotels in the Netherlands, France, UK, Switzerland, Denmark, USA, and Asia, with more to come soon. We are proud to put hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach. We like to do things differently.
This means our hotels are not traditional… and neither are our support offices. We're open-minded, with kind hearts and global minds. We actively seek applications from qualified individuals and groups who are under-represented in the workplace, whether in relation to religion, ethnicity, age, gender identity, sexual orientation or disability.
We’re also happy to make accommodations in the interview process and beyond to best suit the needs and strengths of disabled people and neurodivergent individuals. If you require accommodations, please add a note in your application and we will work together to find the best solution possible.
hotel maintenance technician in London employer: citizenM
At citizenM, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values proactive maintenance and guest satisfaction. Our London location provides unique opportunities for personal and professional growth, with access to the latest technology and tools, as well as engaging team events that foster camaraderie. Join us to be part of a dynamic team where your contributions directly enhance the guest experience and where your development is supported every step of the way.
StudySmarter Expert Advice🤫
We think this is how you could land hotel maintenance technician in London
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, attend local events, and connect with maintenance professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your previous maintenance work or projects. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Be proactive in your job search! Instead of just waiting for job postings, reach out directly to hotels you’re interested in. Express your enthusiasm and ask if they have any upcoming opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at citizenM.
We think you need these skills to ace hotel maintenance technician in London
Some tips for your application 🫡
Show Your Proactive Side:In your application, highlight any experiences where you took the initiative to solve problems or improve processes. We love candidates who can think ahead and prevent issues before they arise!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, just like we do in our maintenance work!
Tailor Your Application:Make sure to customise your application for the hotel maintenance technician role. Mention specific skills related to electrical, mechanical, and plumbing systems, as well as your ability to work with teams. We want to see how you fit into our unique environment!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at citizenM
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around electrical, mechanical, and plumbing systems. Be ready to discuss your past experiences and how you've tackled maintenance issues in the past.
✨Show Your Proactive Side
Since the role focuses on shifting from reactive to preventive maintenance, come prepared with examples of how you've been proactive in previous jobs. Think about times when you identified potential issues before they became problems.
✨Communication is Key
You'll be working closely with various teams, so highlight your communication skills. Prepare to discuss how you’ve effectively communicated with team members or contractors in the past, especially during emergencies.
✨Embrace the Unexpected
This job isn’t a typical 9 to 5, so be ready to talk about your flexibility and adaptability. Share stories that showcase your ability to handle unexpected challenges and how you thrive in dynamic environments.
