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- Tasks: Welcome guests, manage check-ins, and serve food and drinks during night shifts.
- Company: Leading hotel brand known for exceptional customer service.
- Benefits: Competitive pay, performance rewards, and career progression opportunities.
- Why this job: Join a vibrant team and create memorable experiences for guests at night.
- Qualifications: Customer service skills and flexibility for evening and weekend shifts.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 24000 - 30000 £ per year.
A leading hotel brand seeks a Night Ambassador in Glasgow. This role offers an opportunity to provide exceptional customer service while managing various responsibilities during night shifts.
The ideal candidate will:
- welcome guests,
- assist with check-ins,
- serve food and drinks,
- address guest inquiries.
Flexibility for evening shifts and weekends is required. Competitive compensation and benefits, including performance rewards and career progression opportunities, are offered.
Night Ambassador: Multitask Concierge & Barista in Glasgow employer: citizenM
Contact Detail:
citizenM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Ambassador: Multitask Concierge & Barista in Glasgow
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We want to see how you handle guest inquiries and create a welcoming atmosphere, so think of examples from your past experiences that highlight your ability to multitask and keep guests happy.
✨Tip Number 2
Flexibility is key for this role, so be ready to discuss your availability for evening shifts and weekends. We appreciate candidates who can adapt to the hotel's needs, so let us know when you're free to work!
✨Tip Number 3
Don’t forget to research our hotel brand before your interview! Knowing our values and what sets us apart will show us that you’re genuinely interested in being part of our team as a Night Ambassador.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications come directly from our site, and it helps us keep track of all the amazing candidates like you.
We think you need these skills to ace Night Ambassador: Multitask Concierge & Barista in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role like Night Ambassador.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you for multitasking as a concierge and barista. Be specific about your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the Night Ambassador role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and values.
How to prepare for a job interview at citizenM
✨Know the Role Inside Out
Make sure you understand what being a Night Ambassador entails. Familiarise yourself with the responsibilities like check-ins, serving food and drinks, and handling guest inquiries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about exceptional customer service, think of examples from your past experiences where you've gone above and beyond for a guest or customer. Be ready to share these stories during the interview to demonstrate your ability to handle various situations.
✨Prepare for Flexibility Questions
Given the requirement for evening shifts and weekends, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the hotel's needs. This shows that you're committed and ready to take on the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how performance rewards are structured. This not only shows your interest but also helps you gauge if the hotel is the right fit for you.