citizenM is seeking night-shift ambassadors to greet guests and deliver a seamless, personalised stay during the night. You will operate without a reception desk, manage self-check-in, breakfast service, and city insights while maintaining the living room and food displays for the next shift.
You’ll handle reservations in the PMS and perform the nightly audit, staying the calm centre of operations during night hours.
#J-18808-LjbffrNight Concierge & Guest Experience Pro employer: citizenM hotels
At citizenM hotels in Greater London, we pride ourselves on fostering a vibrant and inclusive work culture where Night Guest Experience Concierges can thrive. With competitive salaries, flexible schedules, and a strong emphasis on career progression, we empower our employees to deliver exceptional service while enjoying a rewarding work-life balance. Join us to be part of a dynamic team that values passion and genuine connections with our guests.