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For Companies At a Glance
- Tasks: Provide exceptional customer service and create a welcoming atmosphere for guests.
- Company: Leading hotel chain in Greater London with a focus on guest experience.
- Benefits: Competitive salary, performance rewards, training, discounts, and global opportunities.
- Why this job: Join a dynamic team and make a real difference in guests' experiences.
- Qualifications: Genuine approach, collaboration skills, and empathy are essential.
- Other info: Entry-level position with great potential for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel chain in Greater London is seeking an Olympia Night Ambassador to provide exceptional customer service and create a welcoming atmosphere for guests. This entry-level position involves multitasking various roles such as customer service, concierge duties, and serving meals.
Candidates should have a genuine approach, demonstrate collaboration, and show empathy.
The role offers a competitive salary of £ /month gross, along with performance rewards and benefits such as training, discounts, and global opportunities.
Olympia Night Concierge & Guest Experience Lead in London employer: citizenM hotels
Contact Detail:
citizenM hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Olympia Night Concierge & Guest Experience Lead in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate guest interactions. This will help you feel more confident and prepared for those tricky questions during interviews.
✨Tip Number 3
Show off your personality! When you get to the interview stage, let your genuine approach shine through. Remember, they’re looking for someone who can create a welcoming atmosphere, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Olympia Night Concierge & Guest Experience Lead in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your genuine self shine through! We want to see your unique approach to customer service and how you can create a welcoming atmosphere for our guests.
Highlight Relevant Experience: Even if you haven't worked in hospitality before, think about any roles where you've demonstrated collaboration and empathy. We love seeing how your past experiences can translate into this role!
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the listing to show us that you understand what we're looking for in an Olympia Night Ambassador.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at citizenM hotels
✨Know the Company Inside Out
Before your interview, take some time to research the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Concierge & Guest Experience Lead, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to multitask and handle various roles, as this will demonstrate your readiness for the position.
✨Emphasise Empathy and Collaboration
During the interview, make sure to convey your genuine approach to guest interactions. Share stories that illustrate your empathy and teamwork skills. The hotel is looking for someone who can create a welcoming atmosphere, so showing that you understand and value collaboration will set you apart.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the hotel's culture, training opportunities, or how they measure success in this role. This shows that you're proactive and genuinely interested in contributing to their team.
