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- Tasks: Deliver outstanding customer service and assist guests with self-check-in and food preparation.
- Company: Join a leading hotel chain known for its vibrant hospitality culture.
- Benefits: Enjoy flexible schedules, potential bonuses, and great career growth opportunities.
- Why this job: Be part of a dynamic team that creates memorable experiences for guests.
- Qualifications: Friendly attitude, teamwork skills, and a willingness to learn.
- Other info: Must have the right to work in the UK.
The predicted salary is between 22000 - 26000 £ per year.
A leading hotel chain is seeking enthusiastic individuals to join their team as flexible hospitality ambassadors in London. In this dynamic role, you will handle customer service, operate self-check-in kiosks, and provide exceptional service by preparing food and drinks.
Ideal candidates should be friendly, collaborative, and willing to learn. Benefits include flexible schedules, potential bonuses, and opportunities for career growth. This position requires candidates to have the right to work in the UK.
Guest Experience Ambassador & Concierge employer: citizenM hotels
Contact Detail:
citizenM hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Ambassador & Concierge
✨Tip Number 1
Get to know the company! Research the hotel chain and its values. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest or handled a tricky situation. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look polished and professional when you show up for your interview – it’s all about that guest experience vibe!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join us in creating amazing experiences for guests.
We think you need these skills to ace Guest Experience Ambassador & Concierge
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see how excited you are about providing exceptional service and creating memorable experiences for guests.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. Mention any previous roles in customer service or hospitality that showcase your friendly and collaborative nature.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it professional yet approachable.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at citizenM hotels
✨Show Your Enthusiasm
As a Guest Experience Ambassador, your energy and enthusiasm are key. Make sure to express your passion for hospitality during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Know the Company
Do a bit of homework on the hotel chain. Familiarise yourself with their values, mission, and any recent news. This will not only impress the interviewers but also help you tailor your answers to align with their culture.
✨Demonstrate Flexibility
Since the role requires flexibility, be prepared to discuss your availability and willingness to adapt to different situations. Share experiences where you've successfully handled unexpected challenges or changes in your work environment.
✨Practice Customer Scenarios
Think about common customer service scenarios you might face as a concierge. Prepare responses for questions like how you would handle a difficult guest or a busy check-in period. Role-playing these situations can help you feel more confident.