At a Glance
- Tasks: Deliver exceptional service, greet guests, manage check-ins, and serve food and drinks.
- Company: Modern hotel chain in Glasgow with a focus on guest satisfaction.
- Benefits: Flexible schedule, competitive pay, and a vibrant work environment.
- Why this job: Join a dynamic team and create memorable experiences for guests at all hours.
- Qualifications: Customer-oriented, multitasking skills, and a caring attitude.
- Other info: Perfect for night owls looking for a fun and engaging role.
The predicted salary is between 24000 - 36000 £ per year.
A modern hotel chain in Glasgow is seeking a Night Ambassador to deliver exceptional service to guests at all hours.
Responsibilities include:
- Greeting guests
- Managing self check-in kiosks
- Serving food and beverages
- Ensuring overall guest satisfaction
The ideal candidate will be customer-oriented, able to multitask, and possess a caring attitude. This position operates on a flexible, rotating schedule, requiring availability for weekend shifts and night hours.
Night Ambassador: 24/7 Guest Concierge & Barista in Glasgow employer: citizenM hotels
Contact Detail:
citizenM hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Ambassador: 24/7 Guest Concierge & Barista in Glasgow
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We want to see how you handle different situations, so think of examples where you've gone above and beyond for guests.
✨Tip Number 2
Practice your multitasking abilities! As a Night Ambassador, you'll be juggling various tasks. We recommend simulating busy scenarios to show us how you can keep calm and deliver great service under pressure.
✨Tip Number 3
Be ready to discuss your availability openly. Since this role requires flexibility, we appreciate candidates who are upfront about their schedules and can commit to weekend and night shifts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team and delivering exceptional service to our guests.
We think you need these skills to ace Night Ambassador: 24/7 Guest Concierge & Barista in Glasgow
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to ensure guest satisfaction, especially during those late-night shifts!
Be Yourself: Let your personality shine through in your application! We’re looking for someone with a caring attitude, so don’t be afraid to share a bit about yourself and what makes you passionate about hospitality.
Tailor Your Application: Make sure to customise your application to fit the Night Ambassador role. Mention specific responsibilities from the job description, like managing self check-in kiosks or serving food and beverages, to show us you’re the perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at citizenM hotels
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Night Ambassador, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Emphasise Your Multitasking Abilities
The job requires juggling various tasks, especially during busy nights. Be ready to discuss how you manage multiple responsibilities at once. Share specific instances where you successfully balanced different duties without compromising on service quality.
✨Be Ready for Flexible Scheduling Questions
Since the position involves night shifts and weekends, expect questions about your availability. Be honest about your schedule and express your willingness to adapt. Highlight any previous experience working flexible hours to reinforce your suitability for the role.