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- Tasks: Welcome guests, assist with check-in, and prepare meals in a vibrant hotel setting.
- Company: Dynamic hotel chain in Glasgow focused on exceptional guest experiences.
- Benefits: Living wage, flexible schedules, performance rewards, and career progression.
- Why this job: Join a fun team and make every guest's stay unforgettable!
- Qualifications: Strong customer service skills, empathy, and a collaborative spirit.
- Other info: Must be available to work weekends and have the right to work in the UK.
The predicted salary is between 20000 - 30000 £ per year.
A dynamic hotel chain in Glasgow is seeking a multitasking ambassador who excels in customer service and can manage various roles.
- Responsibilities include welcoming guests, assisting with self check-in, and preparing meals.
Ideal candidates demonstrate empathy, collaborative spirit, and a curious mindset.
The position offers a living wage, flexible schedules, performance rewards, and career progression opportunities.
Applicants must be willing to work weekends and have the right to work in the UK.
Hotel Ambassador & Guest Experience Maestro in Glasgow employer: citizenM hotels
Contact Detail:
citizenM hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Ambassador & Guest Experience Maestro in Glasgow
✨Tip Number 1
Get to know the hotel chain! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you welcome guests or assist with check-ins. The more comfortable you are, the better you'll shine during interviews.
✨Tip Number 3
Show your collaborative spirit! Think of examples from your past experiences where teamwork made a difference. This will help you demonstrate that you're the perfect fit for their dynamic environment.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hotel Ambassador & Guest Experience Maestro in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see how you connect with our values of empathy and collaboration. Don’t be afraid to share a bit about yourself and what makes you excited about this role.
Tailor Your Experience: Make sure to highlight any relevant experience that showcases your customer service skills. Whether it’s managing guest interactions or preparing meals, we want to know how your past roles have prepared you for being our next Hotel Ambassador!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Remember, we’re looking for multitaskers, so show us you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at citizenM hotels
✨Show Your Customer Service Skills
As a Hotel Ambassador, your ability to connect with guests is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone's experience memorable.
✨Demonstrate Your Multitasking Abilities
This role requires juggling various tasks, so be ready to discuss how you manage multiple responsibilities. Share specific instances where you successfully handled several duties at once, especially in a fast-paced environment.
✨Emphasise Your Empathy and Team Spirit
The ideal candidate should have a collaborative spirit. Be prepared to talk about how you work well in teams and support your colleagues. Highlight any experiences where you showed empathy towards guests or team members.
✨Prepare for Weekend Work Questions
Since the job requires weekend availability, be honest about your schedule. If you're flexible, mention it! Also, think about how you can maintain a positive attitude while working during busy periods, as this will reflect your commitment to guest experience.
