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- Tasks: Join our team as a Trade Engineer Plumber, tackling diverse plumbing tasks in residential and commercial properties.
- Company: Citizen is a leading social housing provider, dedicated to creating homes that support communities across the West Midlands.
- Benefits: Enjoy perks like a fully stocked company vehicle, generous annual leave, and a cashback health scheme.
- Why this job: Make a real impact in your community while developing your skills in a supportive and inclusive environment.
- Qualifications: You need a City & Guilds or S/NVQ Level 2 in Plumbing; experience in social housing is a plus.
- Other info: Flexible working hours and opportunities for professional development await you!
The predicted salary is between 28800 - 43200 £ per year.
Basis: Full Time
Work Pattern: 37 hours per week, Monday to Thursday 8:00-16:00 and Friday 8:00-15:30 + Out of hours
Type: Permanent
This is a great opportunity for you to join and be part of the Citizen Maintenance team to make a real difference to our customers. Reporting to Planned Works Supervisor, you are required to carry out planned works on behalf of Maintenance Operatives. These works relate to residential properties, public buildings and commercial properties.
The successful candidate should be comfortable working in a busy, fast-paced environment, have a confident and friendly manner, and excellent communication skills.
Citizen offers plenty of development and support with development opportunities available throughout the organisation to explore other roles and gain additional skills and qualifications.
In housing you can make a real difference, the role of Trade Engineer – Plumber will involve:
- Undertaking a range of trade tasks to complement the fulfilment of primary trade activities
- Be suitably qualified, on an on-going basis, to carry out all works, meeting all regulatory and H&S requirements
- Carry out all works in line with applicable recognised regulations
- Provide on site support to trade engineers in the fulfilment of their duties, when required
- Support an emergency call out rota in line with the Maintenance Operations Emergency Call Out document
- Support a flexible working rota operating between 08:00 – 19:00 Monday – Friday
As a Trade Engineer – Plumber, we need you to have:
- Craft City & Guilds or S/NVQ Level 2 in Plumbing is essential
- Craft City & Guilds or S/NVQ Level 3 in Plumbing is desirable
- Ideally be CSCS Card holder or equivalent
- Basic knowledge of Carpentry and associated skills
- Experience of working within the social housing sector delivering maintenance and building services in both void and occupied properties
- Experience of health and safety best practice and procedures
- Experience of dealing with customers, working alongside contractors and subcontractors
- Proven ability in all aspects of Plumbing and associated skills including diagnosis of work problems
- Ability to understand and respond to both verbal and written instructions
- Ability to undertake heavy lifting, pushing, pulling, etc. and to be able to negotiate flights of stairs in multi-storey blocks
- Ability to work alone and as part of a team, at times without supervision
- Ability and willingness to work in some unpleasant conditions
- Basic written communication skills in order to complete paperwork related to daily movements
- Ability to use a handheld electronic mobile device
- Awareness and understanding of Equality and Diversity issues
- Willingness to work at weekends and out of hours (on a rota basis)
- A full UK driving license
We will be an employer of choice and invest in our people. To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority.
Competitive benefits:
- Fully stocked company vehicle provided for business use only
- Fuel card and any parking costs are covered by supplied parking permits
- £36.58 monthly tool allowance
- Annual leave purchase scheme – option to buy up to an additional 5 days per year
- Annual leave starts at 25 days per year plus bank holidays
- Enhanced family leave (maternity, paternity and adoption)
- Organisational Sick Pay
- Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
- Life cover of three times your annual salary if you join the pension scheme
- Health and Wellbeing
- Power tools provided and PAT checked regularly for safety
- Citizen uniform and PPE supplied
- Occupational Health
- EAP – a 24/7 telephone counselling service providing free, confidential advice.
- Cashback scheme – cashback on optical, dental, prescriptions and a range of other medical costs
- Access to Citizen’s Wellbeing initiatives and Wellbeing platform
- Learning and Development
- All mandatory Health & Safety training provided
- Extensive learning and development opportunities.
- Opportunity to study for a professional qualification
- Opportunity to join the Staff Consultative Forum and EDI Forum.
This post is subject to a Basic DBS check (Disclosure and Barring Service).
Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk
Closing date: Friday 17 January 2025
Interview date: Tuesday 31st December (further dates to be confirmed)
Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.
Trade Engineer Plumber (Multi-skilled) employer: Citizen
Contact Detail:
Citizen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Engineer Plumber (Multi-skilled)
✨Tip Number 1
Familiarise yourself with the specific plumbing regulations and health and safety standards relevant to the role. Being able to discuss these during your interview will show that you are proactive and knowledgeable about the industry.
✨Tip Number 2
Highlight any experience you have in social housing or similar environments. Be prepared to share examples of how you've successfully managed maintenance tasks in occupied properties, as this is a key aspect of the job.
✨Tip Number 3
Demonstrate your ability to work both independently and as part of a team. Share specific instances where you've collaborated with others or taken initiative on your own, as this will resonate well with the values of Citizen.
✨Tip Number 4
Prepare to discuss your customer service skills. Since you'll be interacting with residents and contractors, showcasing your ability to communicate effectively and handle various situations will set you apart from other candidates.
We think you need these skills to ace Trade Engineer Plumber (Multi-skilled)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant plumbing qualifications, such as your City & Guilds or S/NVQ certifications. Emphasise any experience in social housing and maintenance services, as well as your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and how your skills align with Citizen's values. Mention specific experiences that demonstrate your ability to handle plumbing tasks and work effectively with customers and contractors.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've successfully interacted with clients or team members in previous positions. This could include resolving issues or collaborating on projects.
Highlight Health and Safety Knowledge: Given the importance of health and safety in this position, include any relevant training or experiences that showcase your understanding of best practices. Be prepared to discuss how you ensure compliance in your work.
How to prepare for a job interview at Citizen
✨Showcase Your Qualifications
Make sure to highlight your Craft City & Guilds or S/NVQ Level 2 in Plumbing during the interview. If you have Level 3, mention that too! Being able to demonstrate your qualifications will show that you're serious about the role.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience in the social housing sector. Share specific examples of maintenance tasks you've completed and how you've dealt with customers and contractors. This will help illustrate your ability to work in a busy environment.
✨Emphasise Health and Safety Knowledge
Since health and safety is crucial in this role, be ready to provide examples of how you've upheld compliance in past jobs. Discuss any relevant training you've received and how you apply it in your daily work.
✨Exhibit Teamwork and Flexibility
The role requires both independent work and teamwork. Share instances where you've successfully collaborated with others or worked alone. Also, express your willingness to work flexible hours, including weekends and out-of-hours, as this shows your commitment to the job.