At a Glance
- Tasks: Lead pest control services, ensuring compliance and excellent customer care.
- Company: Join a forward-thinking organisation that values creativity and innovation.
- Benefits: Enjoy 26 days annual leave, health insurance, and a generous pension scheme.
- Other info: Collaborative culture with opportunities for professional growth.
- Why this job: Make a real impact in social housing while developing your career.
- Qualifications: Experience in contract management and pest control is essential.
The predicted salary is between 35000 - 45000 € per year.
We are seeking a Contracts Manager to oversee our pest control services, working closely with contractors to deliver an efficient, cost-effective service while maintaining excellent customer care standards. This is an exciting opportunity for a motivated and experienced professional with a strong track record in contract management, ideally within social housing or a related environment. You will lead the delivery of high-quality pest control services across a diverse property portfolio, ensuring performance, compliance, and value for money. If you are customer-focused, thrive in a fast-paced environment, and excel at building strong relationships with contractors and stakeholders, we would love to hear from you.
Key Responsibilities:
- Lead the delivery of pest control services across social housing, ensuring safe, compliant, and effective treatments
- Develop service plans, schedules, and KPIs to drive performance and quality
- Monitor contractor performance, budgets, and value for money
- Ensure timely responses to infestations, emergencies, and customer enquiries
- Drive continuous improvement to reduce pest-related issues and enhance customer satisfaction
- Manage budgets, forecasting, and compliance, including risk assessments and COSHH
- Lead and support a Pest Control Planner through coaching and development
Qualifications and experience:
- Relevant professional qualifications in pest control
- Proven track record in contracts management for pest control ideally within social housing or critical public sector services
- Experience overseeing contractors, programs, rodent and insect management
- Problem solving and resilience, solution based with the ability to handle customers concerns sensitively and professionally
We would be really excited if you have:
- Strong analytical planning and budgeting capabilities
- NEBOSH or IOSH qualification
This post is subject to a Basic DBS check (Disclosure and Barring Service).
Benefits:
- Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation.
- Professional Growth: Opportunities for continuous learning and career advancement.
- Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
- Annual Leave: Annual leave starts at 26 days per year plus bank holidays. Annual leave purchase scheme – option to buy up to an additional 5 days per year.
- Enhanced family leave (maternity, paternity and adoption)
- Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
- Health and Wellness: Comprehensive health insurance and wellness programs.
- Employee Development: Access to training programs and career development resources.
Pest Control Contract Manager in Coventry employer: Citizen
Join a dynamic and innovative organisation in Coventry as a Pest Control Contract Manager, where your expertise will be valued in delivering high-quality pest control services across social housing. With a strong focus on professional growth, collaborative culture, and comprehensive health benefits, this role offers an exciting opportunity to thrive in a supportive environment that prioritises employee development and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Pest Control Contract Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your contacts in the pest control and social housing sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their approach to pest control and customer care. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've handled challenges in contract management or pest control. This will demonstrate your resilience and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Pest Control Contract Manager in Coventry
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in contract management, especially within pest control or social housing. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Customer Focus:Since this role is all about delivering excellent customer care, be sure to include examples of how you've handled customer concerns in the past. We love seeing candidates who can demonstrate their problem-solving skills and resilience in challenging situations.
Highlight Your Leadership Skills:As a Contracts Manager, you'll be leading teams and overseeing contractors. Share any experiences where you've successfully managed teams or projects, and how you’ve driven performance and compliance. We’re keen to see your leadership style!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our innovative environment right from the start. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Citizen
✨Know Your Stuff
Make sure you brush up on pest control regulations and best practices. Familiarise yourself with the specific challenges in social housing, as this will show your understanding of the role and its impact on the community.
✨Showcase Your Experience
Prepare to discuss your previous contract management experiences in detail. Highlight specific projects where you successfully managed contractors and improved service delivery, focusing on measurable outcomes.
✨Demonstrate Customer Focus
Be ready to share examples of how you've handled customer concerns in the past. Emphasise your problem-solving skills and your ability to maintain high customer care standards, especially in challenging situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to pest control and their expectations for the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
