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- Tasks: Lead a dynamic cleaning team and ensure top-notch standards in social housing.
- Company: Join Citizen, a leading social housing provider with over 50 years of experience.
- Benefits: Enjoy 26 days annual leave, enhanced family leave, and sick pay.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous cleaning experience and team management skills are essential.
- Other info: Flexible working hours and a supportive environment for all backgrounds.
The predicted salary is between 30080 - 30080 £ per year.
Exciting Career Opportunity at Citizen! Are you a driven professional seeking to make an impact in Maintenance Operations? With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.
Salary: £30,080
Location: Torrington Avenue, Coventry, CV4 9AJ
Basis: Permanent, 37 hours per week
Working Pattern: Monday – Sunday, 5 working days over 7
Key Responsibilities
- Manage and support a team of mobile and static Cleaning Technicians based across all three locations.
- Responsible for the day‑to‑day planning of workloads, supervising staff, and ensuring high cleaning standards are maintained within a social housing environment.
- Bring strong, hands‑on experience in all aspects of communal cleaning, including corridors, lifts, foyers, bin stores, welfare rooms, toilets, stairwells, litter picking, and immediate external areas.
- Confident in training staff, carrying out quality audits, and ensuring standards are consistently met.
- Complete regular one‑to‑one meetings, manage sickness reviews, and provide ongoing support and performance feedback to your team.
Qualifications and experience
- Previous cleaning experience.
- Experience leading or managing teams in an operational environment.
- Ability to motivate, develop, and lead a team while promoting a positive company image.
- Confidence managing performance, attendance, and sickness issues.
- Strong communication skills and ability to build effective working relationships.
- A team-focused approach with good customer skills.
- A full driving licence and willingness to drive a small company van.
This role requires a basic DBS check.
Benefits
- Annual leave starts at 26 days per year plus bank holidays.
- Annual leave purchase scheme – option to buy up to an additional 5 days per year.
- Enhanced family leave (maternity, paternity and adoption).
- Organisational sick pay.
Closing date: 30th April 2026.
We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process. Proud Corporate Member of WISH – The Network for Women Working in Social Housing, Citizen Housing is a Disability Confident Employer and an Official Accredited Living Wage Employer.
Cleaning Supervisor in Coventry employer: Citizen
Contact Detail:
Citizen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Supervisor in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and maintenance industry. You never know who might have a lead on a Cleaning Supervisor role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and cleaning standards. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated and developed your team in previous roles. This will demonstrate that you're not just a supervisor but a true leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Cleaning Supervisor in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous cleaning experience and any leadership roles you've had, as this will show us you're a great fit for the Cleaning Supervisor position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about maintaining high cleaning standards and how your hands-on experience can benefit our team. Keep it concise but impactful!
Showcase Your Team Management Skills: Since this role involves managing a team, be sure to include examples of how you've motivated and developed staff in the past. We want to see your ability to lead and create a positive working environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Citizen
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and practices relevant to social housing. Be ready to discuss your hands-on experience in communal cleaning and how you ensure high standards are maintained. This shows you understand the role and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff, handled performance issues, or conducted training sessions. Highlighting these experiences will demonstrate your capability to manage and support a team effectively.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you build effective working relationships and handle one-to-one meetings with your team, as this will be crucial for your success.
✨Understand the Company Culture
Research Citizen and their values, especially their commitment to diverse communities and social housing. Showing that you align with their mission and culture will make you a more attractive candidate. It’s all about fitting in and contributing positively to the team!