At a Glance
- Tasks: Lead transformative projects that enhance services and culture for our customers.
- Company: Join a forward-thinking organisation focused on innovation and positive change.
- Benefits: Enjoy competitive salary, generous leave, and comprehensive health benefits.
- Other info: Flexible working hours and excellent opportunities for professional growth.
- Why this job: Make a real impact by driving change and improving customer experiences.
- Qualifications: Experience in managing complex projects and engaging diverse stakeholders.
The predicted salary is between 50000 - 60000 £ per year.
This is an exciting opportunity to join the Transformation Team who are delivering a customer-led Transformation programme driving improvements to Citizen’s culture, services and products. Are you someone with energy and enthusiasm, passionate about delivering positive change? We’re looking for a proactive and driven individual to join our team.
In this role, you will be an empowered and collaborative leader within our project teams, supporting the successful delivery of projects related to processes, systems, data or working practices – all aimed at creating a great service for our customers. Your project expertise will help shape the framework for our projects and drive successful delivery across a range of strategic projects.
In this role, you’ll deliver excellence within project delivery, understand how digital services can be developed and delivered while championing the organisation’s vision and values. You will be working alongside technology, data and process experts within our wider transformation team to deliver the aims of our programme change programme ‘Putting our Citizen’s First’.
Key Responsibilities- To build and manage stakeholder (to Director Level), internal / external customer and supplier relationships to ensure their contribution and understanding of proposals to facilitate successful approval and delivery.
- To provide high quality reporting to demonstrate progress, risks and issues and other project information through to relevant governance forums.
- To maintain a focus on the benefits of business change projects, building benefits management plans and monitoring business performance to establish and demonstrate the success of changes.
- To work with Subject Matter Experts across the business to identify and create project business cases, project plans and supporting documentation.
- To fully scope, plan and define the outputs of projects using appropriate project management frameworks ensuring effective delivery leading to improvements in the group’s processes, systems, structures or information.
- To develop a clear understanding of organisational vision, and ensure projects are scoped to achieve the objectives of our Business Strategy.
- Lean Six Sigma or similar continuous improvement / change management qualification.
- Professional housing or other relevant qualification.
- Experience of managing complex, organisation wide change projects.
- Ability to engage and involve a wide range of stakeholders with different views.
- Able to draw conclusions from diverse and complex qualitative and quantitative data sources.
- Ability to work between technical teams to build understanding and rapport.
- Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
- Professional Growth: Opportunities for continuous learning and career advancement.
- Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
- Annual Leave: Annual leave starts at 26 days per year plus bank holidays.
- Annual leave purchase scheme – option to buy up to an additional 5 days per year.
- Enhanced family leave (maternity, paternity and adoption).
- Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match.
- Competitive Salary: We offer a competitive compensation package.
- Health and Wellness: Comprehensive health insurance and wellness programs.
- Work-Life Balance: Flexible working hours and generous leave policies.
- Employee Development: Access to training programs and career development resources.
We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process.
Senior Project Manager in Birmingham employer: Citizen
Join our dynamic Transformation Team at Citizen, where we prioritise innovation and collaboration to drive meaningful change in our services and culture. With a strong focus on professional growth, we offer a supportive work environment that encourages creativity and provides ample opportunities for career advancement. Enjoy a competitive salary, generous leave policies, and a commitment to work-life balance, all while making a positive impact on the community we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Project Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its transformation goals. We want you to show off your knowledge about their projects and how your skills can drive positive change in their services.
✨Tip Number 3
Practice your storytelling! We recommend crafting compelling narratives around your past project experiences. Highlight how you’ve successfully managed complex changes and engaged stakeholders – this will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and enthusiastic about joining our team.
We think you need these skills to ace Senior Project Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in project management and change delivery. We want to see how your skills align with our mission of putting citizens first!
Show Your Passion:Let your enthusiasm shine through! Share examples of how you've driven positive change in previous roles. We love seeing candidates who are genuinely excited about making a difference.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate well-organised applications that get straight to the point.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Citizen
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific challenges you faced, how you overcame them, and the impact of your work. This will show your expertise and ability to drive successful project delivery.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in building and managing relationships with stakeholders at all levels. Discuss how you’ve engaged diverse groups and navigated differing opinions to achieve project goals. This is crucial for a Senior Project Manager role.
✨Demonstrate Your Change Management Knowledge
Familiarise yourself with Lean Six Sigma principles or similar methodologies. Be prepared to explain how you've applied these frameworks in previous roles to drive improvements and manage change effectively. This will align well with the organisation's focus on transformation.
✨Align with the Organisation’s Vision
Research the company’s vision and values, especially their 'Putting our Citizen’s First' programme. Be ready to articulate how your project management approach aligns with their objectives and how you can contribute to their mission of delivering excellent services.
