Citizen is hiring for a Customer Experience role to support customers via phone, email and webchat. You will be the first point of contact, guiding customers, resolving queries and delivering empathetic, professional service.
The position involves a hybrid working pattern with 37 hours per week, Monday to Friday, across office and home environments. It is a fixed-term contract offering training, coaching and development opportunities.
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Hybrid Customer Experience Advisor in Birmingham employer: Citizen
Citizen in Birmingham is an excellent employer, offering a dynamic work environment where innovation meets community impact. With a strong focus on professional development and a supportive team culture, employees are empowered to lead meaningful projects that enhance service delivery. The hybrid working model provides flexibility, making it an attractive workplace for those looking to balance their career with personal commitments.
