Trade Engineer - Carpenter (Multi Skilled) in Birmingham

Basis: Full Time

Work Pattern: 37 hours per week, Monday to Thursday 8:00-16:00 and Friday 8:00-15:30

Type: Permanent

We are brave, we are ambitious, we are honest, and we are Citizen! This is a great opportunity for you to join and be part of the Citizen Maintenance team to make a real difference to our customers.

Reporting to Voids Supervisor, you are required to carry out planned works on behalf of Maintenance Operatives. These works relate to residential properties, public buildings and commercial properties. The successful candidate should be comfortable working in a busy, fast-paced environment, have a confident and friendly manner, and excellent communication skills.

Citizen offers plenty of development and support with development opportunities available throughout the organisation to explore other roles and gain additional skills and qualifications. In housing you can make a real difference, the role of Trade Engineer–Carpenter will involve:

• Undertake a range of trade tasks to complement the fulfilment of primary trade activities
• Be suitably qualified, on an on-going basis, to carry out all works, meeting all regulatory and H&S requirements
• Carry out all works in line with applicable recognised regulations
• Provide on site support to trade engineers in the fulfilment of their duties, when required
• Support an emergency call out rota in line with the Maintenance Operations Emergency Call Out document (where applicable)
• Support a flexible working rota operating between 08:00 – 19:00 Monday – Friday (where applicable)

As a Trade Engineer–Carpenter, we need you to have:

• Craft City & Guilds or S/NVQ Level 2 in Carpentry is essential
• Craft City & Guilds or S/NVQ Level 3 in Carpentry is desirable
• Ideally be CSCS Card holder or equivalent
• Basic knowledge of Carpentry and associated skills
• Experience of working within the social housing sector delivering maintenance and building services in both void and occupied properties
• Experience of health and safety best practice and procedures and ability to give examples of how compliance has been upheld within a repairs and/or maintenance environment
• Experience of dealing with customers, working alongside contractors and subcontractors
• Proven ability in all aspects of Carpentry and associated skills including diagnosis of work problems
• Ability to understand and respond to both verbal and written instructions
• Ability to undertake heavy lifting, pushing, pulling, etc and to be able to negotiate flights of stairs in multi-storey blocks of varying levels
• Ability to work alone and as part of a team, at times without supervision
• Ability and willingness to work in some unpleasant conditions (appropriate processes and PPE will be provided)
• Willingness to work at weekends and out of hours (on a rota basis)
• A full UK driving license

We will be an employer of choice and invest in our people. To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. We will work together as one team and embrace our Citizen values. We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do.

Please note that you will be required to bring evidence of your qualifications (certificate) if shortlisted for an interview.

Competitive benefits:

• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Annual leave starts at 25 days per year plus bank holidays
• Enhanced family leave (maternity, paternity and adoption)
• Organisational Sick Pay
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
• Life cover of three times your annual salary if you join the pension scheme
• Fully stocked company vehicle provided for business use only
• Fuel card and any parking costs are covered by supplied parking permits
• £36.58 monthly tool allowance
• Additional bolt on to salary for OOH and late shift rotation (for multi-skilled)

Health and Wellbeing:

• Occupational Health EAP – a 24/7 telephone counselling service providing free, confidential advice.
• Cashback scheme – cashback on optical, dental, prescriptions and a range of other medical costs meaning the costs are covered for employees.
• The scheme also offers GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more!
• Access to Citizen's Wellbeing initiatives and Wellbeing platform
• Power tools provided and PAT checked regularly for safety
• Citizen uniform and PPE supplied
• All mandatory Health & Safety training provided to include additional training as requested relevant to your role

Learning and Development:

• Extensive learning and development opportunities
• Opportunity to study for a professional qualification
• Opportunity to join the Staff Consultative Forum and EDI Forum

Here at Citizen, our purpose is to provide homes that are a foundation for life. With over fifty years of experience, we have grown to be one of the UK's most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. There are some fundamental challenges people in our communities face, and we want to be an organisation which can help them deal with these. So, we are working to solve some of the most pressing issues around housing and homelessness. We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect. As part of our recruitment process, we carry out robust safeguarding checks. This post is subject to a Basic DBS check (Disclosure and Barring Service).

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Closing date: 30th May 2025

Interview date: TBC

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.