Recruitment Onboarding Coordinator in Birmingham

Exciting Career Opportunity at Citizen! Are you someone who loves keeping things organised, enjoys working with people, and takes pride in delivering a great experience? As a Recruitment Onboarding Coordinator, you'll play a key role in helping our recruitment process run smoothly. From supporting hiring managers and guiding candidates through their journey, to helping ensure pre-employment checks are completed efficiently, you'll be right at the heart of creating a positive onboarding experience. You'll build strong relationships with both candidates and colleagues, providing proactive support and helpful guidance along the way. No two days will look the same – one moment you might be coordinating interviews, the next you'll be helping solve a recruitment challenge or improving how we do things as a team. We're always looking for ways to make our recruitment service better and faster, so your ideas and initiative will be welcomed. You'll also need to be comfortable juggling priorities and adapting quickly when deadlines change – all while keeping a friendly, professional approach.

Key Responsibilities

• Ensure all vacancies have the correct approvals and all required updated information before making them live on the recruitment system.
• Arrange interviews and selection activities and provide interview support where required.
• Manage all pre-employment checks for successful candidates including DBS checks, driver checks, legal right to work and references for both direct hires and agency workers.
• Support candidates through the onboarding process of pre-employment checks.
• Liaising with candidates and agencies to provide updates/gather information required for background checks.
• Maintain systems and records keeping information fully up to date.
• Undertake transactional matters such as Declaration of Interest.
• Respond to emails from the various inboxes within the recruitment team.

Essential Qualifications and Experience

We welcome applications from people of all backgrounds, and we are committed to fostering an inclusive workplace. To be successful in this role, previous experience is essential. You must have:

• Proven experience in a Recruitment Coordinator role.
• Strong communication skills and confidence engaging with stakeholders.
• Experience using an ATS or in-house recruitment system.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• An analytical mindset, with the ability to use data to inform decisions.
• A driving licence is beneficial for travel to offices and recruitment events.

What We Offer

• Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits

• Annual leave starting at 26 days plus bank holidays (with option to buy up to 5 extra days).
• Enhanced family leave and organisational sick pay.
• Generous pension scheme – Citizen matches contributions up to 10%.
• Flexible working options and comprehensive health & wellness programs.

Company Culture

We will be an employer of choice and invest in our people. To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation. We will work together as one team and embrace our Citizen values.

Closing date: Thursday 8th April 2026

Interview date: Tuesday 14th and Wednesday 15th April 2026