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- Tasks: Lead impactful ICT projects that enhance lives and improve services for diverse communities.
- Company: Join Citizen, a leading social housing provider with over 50 years of experience.
- Benefits: Enjoy competitive salary, generous leave, health benefits, and professional development opportunities.
- Why this job: Make a real difference in people's lives while shaping the future through technology and innovation.
- Qualifications: Project management qualification or relevant experience, ideally in the housing sector.
- Other info: Collaborative culture with a focus on creativity and continuous improvement.
The predicted salary is between 46000 - 64000 £ per year.
Exciting Career Opportunity at Citizen! Are you a driven professional seeking to make an impact in ICT? With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.
Position: ICT Project Manager x2 FTC posts for 2 years
Salary: £54,216 per annum
Location: Birmingham / Hybrid - minimum two days a week in office
Key Responsibilities:
- Liaising with stakeholders at all levels
- Ensuring the focus is for delivering for our customers
- Delivering changes that have positive impacts on people's lives
- Making a difference
Qualifications and experience:
- An Agile, Prince 2 or similar project management qualification, or relevant experience
- Experience of delivering business projects at pace
- Ideally knowledge of Housing sector
- Ideally knowledge and experience of Housing Management systems, interfacing systems, processes, and scripting
- Ideally detailed knowledge working with Smartsheets
Manager's Quote: Joining the team means stepping into a role where you'll make a tangible impact on how we deliver services to thousands of people. We don't just manage projects - we shape the future of Citizen through technology, innovation, and collaboration. You'll work on high-profile programmes, have the freedom to bring your ideas to life, and be supported by a team that values professionalism, creativity, and continuous improvement. If you want variety, challenge, and the chance to leave a legacy, this is the place for you.
Both posts will be based within the ICT Team, one of the posts will be based within the Operations Team and will be delivering technical projects, one will be based in the Business Solutions Team delivering Software / Process related projects.
What We Offer:
- Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
- Professional Growth: Opportunities for continuous learning and career advancement.
- Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
Benefits:
- Annual Leave: Annual leave starts at 26 days per year plus bank holidays
- Annual leave purchase scheme - option to buy up to an additional 5 days per year
- Enhanced family leave (maternity, paternity and adoption)
- Organisational sick pay
- Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match
- Competitive Salary: We offer a competitive compensation package
- Health and Wellness: Comprehensive health insurance and wellness programs
- Work-Life Balance: Flexible working hours and generous leave policies
- Employee Development: Access to training programs and career development resources
Company Culture: We will be an employer of choice and invest in our people. We will work together as one team and embrace our Citizen values.
Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk
Closing date: Friday 9th January 2026
Interview date: Friday 16th January & Tuesday 20th January 2026 (to be confirmed)
We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process. Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.
Proud Corporate Member of WISH - The Network for Women Working in Social Housing. Citizen Housing is a Disability Confident Employer. Official Accredited Living Wage Employer.
ICT Project Manager in Birmingham employer: Citizen Housing
Contact Detail:
Citizen Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Project Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Citizen on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Citizen's projects and values. Show us that you’re not just another candidate; demonstrate how your skills align with their mission to make a difference in people's lives.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with Agile or project management can directly benefit Citizen. We want to hear how you can deliver impactful changes quickly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our innovative team.
We think you need these skills to ace ICT Project Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ICT Project Manager role. Highlight relevant experience, especially in project management and the housing sector. We want to see how your skills align with what we do at Citizen!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about making a difference in ICT and how you can contribute to our mission. We love seeing genuine enthusiasm!
Showcase Your Qualifications: If you've got Agile, Prince 2, or similar qualifications, make them stand out! We’re looking for candidates who can hit the ground running, so let us know how your qualifications will help you succeed in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Citizen Housing
✨Know Your Stuff
Make sure you brush up on your project management qualifications, especially Agile and Prince 2. Familiarise yourself with the housing sector and any relevant systems like Smartsheets. This will show that you're not just a candidate, but someone who understands the industry.
✨Stakeholder Savvy
Since liaising with stakeholders is key for this role, think about examples from your past where you've successfully managed relationships. Prepare to discuss how you can ensure customer focus and deliver impactful changes in your projects.
✨Show Your Passion
Citizen is all about making a difference in people's lives. Be ready to share why you're passionate about ICT and how you see technology shaping the future of social housing. Your enthusiasm can set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the team culture, ongoing projects, and how success is measured in this role. This not only shows your interest but also helps you gauge if Citizen is the right fit for you.
