Citizen Housing Group is seeking a motivated Customer Experience Advisor to support customers via phone, email and webchat, delivering guidance, resolving queries and ensuring each interaction is handled with care.
Join a hybrid team with two in-office days per week. The role is fixed-term, with comprehensive training and ongoing coaching to help you grow within a supportive environment.
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Hybrid Customer Experience Specialist — Training & Growth employer: Citizen Housing Group
At Citizen, we pride ourselves on being an excellent employer, offering a collaborative culture where innovation thrives and employees are empowered to grow professionally. Located in Coventry, our team enjoys generous benefits including 26 days of annual leave, enhanced family leave, and a robust pension scheme, all while working towards the common goal of ensuring safe and quality homes for our customers. Join us to be part of a passionate team dedicated to making a positive impact in the housing sector.
